/* Voice Case Control
   Final visual layer for the case document and workflow console. */

body.voice-console-page #caseActionsOverlay {
  z-index: 10040;
  align-items: center;
  justify-content: center;
  padding: 12px;
  background: rgba(8, 28, 34, .72);
  backdrop-filter: blur(12px);
}

body.voice-console-page #caseActionsOverlay .case-workspace-modal {
  width: min(1120px, calc(100vw - 24px)) !important;
  max-width: 1120px !important;
  max-height: calc(100dvh - 24px) !important;
  margin: 0 !important;
  overflow: hidden !important;
  border: 1px solid rgba(96, 205, 190, .54) !important;
  border-radius: 24px !important;
  background: #eef7f6 !important;
  box-shadow: 0 30px 90px rgba(3, 25, 31, .35) !important;
}

body.voice-console-page #caseActionsOverlay .modal-inner {
  display: flex !important;
  flex-direction: column;
  max-height: calc(100dvh - 24px) !important;
  padding: 0 !important;
  overflow: hidden !important;
  background: #eef7f6 !important;
}

body.voice-console-page #caseActionsOverlay .modal-header {
  position: relative !important;
  z-index: 5;
  display: flex !important;
  align-items: center !important;
  justify-content: space-between !important;
  gap: 20px;
  flex: 0 0 auto;
  min-height: 104px;
  padding: 20px 24px !important;
  border: 0 !important;
  border-bottom: 1px solid rgba(82, 189, 176, .32) !important;
  background:
    radial-gradient(circle at 88% -40%, rgba(91, 222, 202, .36), transparent 34%),
    linear-gradient(112deg, #073e46 0%, #0a6265 58%, #149a8d 100%) !important;
  color: #fff !important;
}

body.voice-console-page #caseActionsOverlay .modal-header::after {
  content: "";
  position: absolute;
  right: 92px;
  bottom: -44px;
  width: 150px;
  height: 150px;
  border: 1px solid rgba(255, 255, 255, .12);
  border-radius: 50%;
  pointer-events: none;
}

body.voice-console-page #caseActionsOverlay .case-modal-heading {
  position: relative;
  z-index: 1;
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .case-workspace-kicker {
  margin: 0 0 4px !important;
  color: #71edda !important;
  font-size: .68rem !important;
  font-weight: 900 !important;
  letter-spacing: .12em !important;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .modal-title {
  margin: 0 !important;
  color: #fff !important;
  -webkit-text-fill-color: #fff !important;
  font-size: clamp(1.65rem, 3vw, 2.25rem) !important;
  font-weight: 900 !important;
  letter-spacing: -.04em;
  line-height: 1.05 !important;
}

body.voice-console-page #caseActionsOverlay #caseActionsIntro {
  max-width: 680px;
  margin-top: 7px;
  color: rgba(236, 255, 252, .8) !important;
  font-size: .82rem !important;
  line-height: 1.4;
}

body.voice-console-page #caseActionsOverlay .case-modal-close {
  position: relative;
  z-index: 2;
  flex: 0 0 auto;
  min-width: 84px;
  min-height: 42px;
  border: 1px solid rgba(255, 255, 255, .42) !important;
  border-radius: 12px !important;
  background: rgba(255, 255, 255, .12) !important;
  color: #fff !important;
  font-weight: 850 !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .case-modal-close:hover {
  background: rgba(255, 255, 255, .22) !important;
}

body.voice-console-page #caseActionsOverlay .case-modal-body {
  flex: 1 1 auto;
  min-height: 0;
  padding: 16px;
  overflow-x: hidden;
  overflow-y: auto;
  overscroll-behavior: contain;
  scrollbar-gutter: stable;
}

/* Document */
body.voice-console-page #caseActionsOverlay .case-document-shell {
  overflow: hidden;
  border: 1px solid #c8dddb;
  border-radius: 18px;
  background: #fff;
  box-shadow: 0 10px 28px rgba(20, 72, 77, .08);
}

body.voice-console-page #caseActionsOverlay .case-document-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 16px;
  padding: 12px 18px;
  border-bottom: 1px solid #d6e6e4;
  background: linear-gradient(90deg, #f0fbf9 0%, #f7fbfd 100%);
}

body.voice-console-page #caseActionsOverlay .case-document-toolbar > div {
  display: grid;
  gap: 2px;
}

body.voice-console-page #caseActionsOverlay .case-document-toolbar span,
body.voice-console-page #caseActionsOverlay .case-control-console-head > div > span {
  color: #078f80;
  font-size: .65rem;
  font-weight: 900;
  letter-spacing: .12em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-document-toolbar strong {
  color: #17323a;
  font-size: .86rem;
}

body.voice-console-page #caseActionsOverlay .case-document-seal {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  min-width: 58px;
  min-height: 28px;
  padding: 0 12px;
  border: 1px solid #a5d9d3;
  border-radius: 999px;
  background: #e6f8f5;
  color: #08786f !important;
  font-size: .65rem !important;
  font-weight: 900;
  letter-spacing: .08em !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary,
body.voice-console-page #caseActionsOverlay .case-actions-detail {
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
  margin: 0 !important;
  padding: 18px !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: #fff !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .case-document-identity {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 14px;
}

body.voice-console-page #caseActionsOverlay .case-document-identity .ticket-avatar {
  width: 52px !important;
  height: 52px !important;
  border: 1px solid #9bd8d1 !important;
  border-radius: 15px !important;
  background: #e2f6f3 !important;
  color: #08796f !important;
  font-size: .86rem !important;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .case-document-person {
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .reader-side-kicker {
  display: block;
  margin: 0 0 3px;
  color: #078c7e !important;
  font-size: .64rem !important;
  font-weight: 900 !important;
  letter-spacing: .1em !important;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-document-person h3 {
  margin: 0 !important;
  color: #10272f !important;
  font-size: 1.32rem !important;
  line-height: 1.15 !important;
}

body.voice-console-page #caseActionsOverlay .case-document-person p {
  margin: 4px 0 0;
  color: #60757c;
  font-size: .78rem;
  font-weight: 650;
}

body.voice-console-page #caseActionsOverlay .case-document-current-status {
  display: grid;
  justify-items: end;
  gap: 5px;
}

body.voice-console-page #caseActionsOverlay .case-document-current-status > span:first-child {
  color: #71858b;
  font-size: .62rem;
  font-weight: 850;
  letter-spacing: .08em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-document-current-status .status-pill {
  min-height: 28px;
  padding: 6px 12px;
  border-radius: 999px;
}

body.voice-console-page #caseActionsOverlay .case-document-subject {
  display: grid;
  grid-template-columns: 82px minmax(0, 1fr);
  gap: 12px;
  align-items: baseline;
  margin-top: 16px;
  padding: 12px 14px;
  border-left: 3px solid #16a898;
  border-radius: 0 10px 10px 0;
  background: #f1f9f8;
}

body.voice-console-page #caseActionsOverlay .case-document-subject span {
  color: #62777d;
  font-size: .65rem;
  font-weight: 900;
  letter-spacing: .09em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-document-subject strong {
  color: #142b32;
  font-size: .9rem;
  line-height: 1.4;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
  display: grid !important;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  gap: 0 !important;
  margin-top: 14px !important;
  overflow: hidden;
  border: 1px solid #d3e3e1;
  border-radius: 12px;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span {
  display: grid !important;
  align-content: start;
  gap: 4px;
  min-width: 0;
  min-height: 65px;
  padding: 10px 12px !important;
  border: 0 !important;
  border-right: 1px solid #dce9e7 !important;
  border-bottom: 1px solid #dce9e7 !important;
  border-radius: 0 !important;
  background: #fbfdfd !important;
  color: #173039 !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:nth-child(3n) {
  border-right: 0 !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:last-child {
  border-bottom: 0 !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta b {
  color: #6c8086 !important;
  font-size: .59rem !important;
  font-weight: 900 !important;
  letter-spacing: .08em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta strong {
  overflow-wrap: anywhere;
  color: #142a31;
  font-size: .77rem;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .case-meta-assignment {
  grid-column: span 3;
}

body.voice-console-page #caseActionsOverlay .case-workspace-document {
  display: block !important;
  margin: 0 !important;
  padding: 0 18px 18px !important;
  border: 0 !important;
  border-radius: 0 !important;
  background: #fff !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request,
body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  min-width: 0;
  padding: 16px !important;
  border: 1px solid #d8e6e4 !important;
  border-radius: 14px !important;
  background: #fcfefe !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-support {
  display: grid !important;
  grid-template-columns: minmax(0, 1.05fr) minmax(0, .95fr) !important;
  gap: 12px !important;
  margin-top: 12px !important;
}

body.voice-console-page #caseActionsOverlay .case-document-section-heading {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  margin-bottom: 12px;
  padding-bottom: 10px;
  border-bottom: 1px solid #deebe9;
}

body.voice-console-page #caseActionsOverlay .case-document-section-heading.compact {
  margin-bottom: 10px;
}

body.voice-console-page #caseActionsOverlay .case-document-section-heading h4 {
  margin: 0;
  color: #142a32;
  font-size: 1rem;
}

body.voice-console-page #caseActionsOverlay .case-document-section-number,
body.voice-console-page #caseActionsOverlay .case-message-count {
  flex: 0 0 auto;
  padding: 5px 9px;
  border: 1px solid #c8dfdc;
  border-radius: 999px;
  background: #edf8f6;
  color: #087d72;
  font-size: .63rem;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .request-overview-card {
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .request-fact-grid {
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px !important;
}

body.voice-console-page #caseActionsOverlay .request-fact {
  display: grid !important;
  gap: 3px;
  padding: 10px 12px !important;
  border: 1px solid #e0ebe9 !important;
  border-radius: 9px !important;
  background: #f7fbfa !important;
}

body.voice-console-page #caseActionsOverlay .request-fact span {
  color: #708288 !important;
  font-size: .6rem !important;
  font-weight: 900 !important;
  letter-spacing: .07em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .request-fact strong {
  color: #173039 !important;
  font-size: .78rem !important;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .request-note {
  margin-top: 10px !important;
  padding: 12px 14px !important;
  border: 1px solid #dfeae8 !important;
  border-radius: 10px !important;
  background: #fff !important;
  color: #263d44 !important;
  font-size: .82rem;
  line-height: 1.55;
}

body.voice-console-page #caseActionsOverlay .request-note p {
  margin: 0 0 8px;
}

body.voice-console-page #caseActionsOverlay .request-note p:last-child {
  margin-bottom: 0;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid {
  display: grid !important;
  grid-template-columns: repeat(5, minmax(0, 1fr));
  gap: 5px !important;
  padding: 0 !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid .step {
  min-width: 0;
  padding: 8px 5px !important;
  border: 1px solid #dfe9e8;
  border-radius: 9px;
  background: #f8fbfb;
  text-align: center;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid .dot {
  width: 8px !important;
  height: 8px !important;
  margin: 0 auto 5px !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid .label {
  overflow: hidden;
  color: #354d54;
  font-size: .57rem !important;
  font-weight: 850 !important;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid .date {
  margin-top: 3px;
  overflow: hidden;
  color: #819197;
  font-size: .52rem !important;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .reader-thread {
  max-height: 220px;
  overflow-y: auto;
  display: grid;
  gap: 14px;
  padding: 14px 16px;
  border: 1px solid #d9e7e5;
  border-radius: 12px;
  background: #fbfdfd;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line {
  margin: 0;
  color: #24363a;
  font-size: .78rem;
  line-height: 1.55;
  white-space: normal;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line strong {
  color: #086f66;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line.is-manager strong {
  color: #334f8d;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line time {
  margin-left: 7px;
  color: #718185;
  font-size: .68rem;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line + .conversation-transcript-line {
  padding-top: 12px;
  border-top: 1px solid #edf2f1;
}

body.voice-console-page #caseActionsOverlay .thread-mail-item {
  gap: 8px !important;
  padding: 9px 0 !important;
  border-bottom: 1px solid #e3eceb !important;
}

body.voice-console-page #caseActionsOverlay .thread-mail-avatar {
  width: 30px !important;
  height: 30px !important;
  font-size: .58rem !important;
}

body.voice-console-page #caseActionsOverlay .thread-mail-author,
body.voice-console-page #caseActionsOverlay .thread-mail-copy {
  font-size: .73rem !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-source {
  display: inline-flex !important;
  align-items: center;
  min-height: 34px;
  margin-top: 12px;
  padding: 0 12px;
  border: 1px solid #b7dad6;
  border-radius: 9px;
  background: #edf9f7;
  color: #087a70 !important;
  font-size: .72rem;
  font-weight: 850;
  text-decoration: none;
}

/* Control panel */
body.voice-console-page #caseActionsOverlay .case-control-console {
  margin-top: 16px;
  overflow: hidden;
  border: 1px solid #bdd7d4;
  border-radius: 18px;
  background: #f8fbfb;
  box-shadow: 0 10px 28px rgba(20, 72, 77, .07);
}

body.voice-console-page #caseActionsOverlay .case-control-console-head {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  padding: 15px 18px;
  border-bottom: 1px solid rgba(157, 211, 204, .26);
  background: linear-gradient(110deg, #123e45 0%, #135e61 72%, #168d82 100%);
  color: #fff;
}

body.voice-console-page #caseActionsOverlay .case-control-console-head h3 {
  margin: 2px 0 0;
  color: #fff;
  font-size: 1.15rem;
}

body.voice-console-page #caseActionsOverlay .case-control-console-head p {
  margin: 4px 0 0;
  color: rgba(235, 255, 252, .72);
  font-size: .72rem;
}

body.voice-console-page #caseActionsOverlay .case-control-state {
  flex: 0 0 auto;
  max-width: 270px;
  padding: 7px 11px;
  overflow: hidden;
  border: 1px solid rgba(255, 255, 255, .25);
  border-radius: 999px;
  background: rgba(255, 255, 255, .1);
  color: #effffc;
  font-size: .66rem;
  font-weight: 850;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  display: grid !important;
  grid-template-columns: repeat(2, minmax(0, 1fr)) !important;
  gap: 12px !important;
  margin: 0 !important;
  padding: 14px !important;
  background: #f3f8f7 !important;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field {
  position: relative;
  min-width: 0;
  margin: 0 !important;
  padding: 14px !important;
  overflow: visible !important;
  border: 1px solid #cadfdd !important;
  border-radius: 13px !important;
  background: #fff !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field::before,
body.voice-console-page #caseActionsOverlay .ticket-form-field > label::before,
body.voice-console-page #caseActionsOverlay .voice-notify-toggle::before {
  display: none !important;
  content: none !important;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field-wide {
  grid-column: 1 / -1 !important;
}

body.voice-console-page #caseActionsOverlay .voice-control-head,
body.voice-console-page #caseActionsOverlay .case-control-field-head,
body.voice-console-page #caseActionsOverlay .recommendation-head {
  display: flex !important;
  align-items: flex-start !important;
  justify-content: space-between !important;
  gap: 12px !important;
  margin: 0 0 11px !important;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field label,
body.voice-console-page #caseActionsOverlay .voice-control-head label,
body.voice-console-page #caseActionsOverlay .case-control-field-head label,
body.voice-console-page #caseActionsOverlay .recommendation-head label {
  display: block !important;
  margin: 0 !important;
  color: #12333b !important;
  font-size: .72rem !important;
  font-weight: 900 !important;
  letter-spacing: .06em !important;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .ticket-help {
  margin: 4px 0 0 !important;
  color: #6e8187 !important;
  font-size: .69rem !important;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-grid {
  display: grid !important;
  grid-template-columns: .85fr .8fr 1.35fr !important;
  gap: 10px !important;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field {
  display: grid !important;
  gap: 5px !important;
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field > span {
  color: #5a7076 !important;
  font-size: .6rem !important;
  font-weight: 900 !important;
  letter-spacing: .07em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay select,
body.voice-console-page #caseActionsOverlay input[type="date"],
body.voice-console-page #caseActionsOverlay textarea {
  width: 100%;
  border: 1px solid #c5d9d7 !important;
  border-radius: 10px !important;
  background: #fbfdfd !important;
  color: #122a31 !important;
  box-shadow: none !important;
  outline: 0;
}

body.voice-console-page #caseActionsOverlay select,
body.voice-console-page #caseActionsOverlay input[type="date"] {
  min-height: 42px !important;
  padding: 0 12px !important;
  font-size: .78rem !important;
  font-weight: 750;
}

body.voice-console-page #caseActionsOverlay textarea {
  min-height: 104px !important;
  padding: 12px !important;
  resize: vertical;
  font-size: .8rem !important;
  line-height: 1.5;
}

body.voice-console-page #caseActionsOverlay select:focus,
body.voice-console-page #caseActionsOverlay input[type="date"]:focus,
body.voice-console-page #caseActionsOverlay textarea:focus {
  border-color: #16a796 !important;
  box-shadow: 0 0 0 3px rgba(22, 167, 150, .13) !important;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle {
  display: flex !important;
  align-items: center !important;
  gap: 10px !important;
  width: fit-content;
  max-width: 100%;
  margin-top: 11px !important;
  padding: 9px 11px !important;
  border: 1px solid #d5e3e1 !important;
  border-radius: 10px !important;
  background: #f4f9f8 !important;
  text-transform: none !important;
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle input {
  flex: 0 0 auto;
  width: 18px !important;
  height: 18px !important;
  margin: 0 !important;
  accent-color: #109c8d;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle > span {
  display: grid;
  gap: 1px;
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle strong {
  color: #17323a;
  font-size: .72rem;
  letter-spacing: 0;
  text-transform: none;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle small {
  color: #72858a;
  font-size: .62rem;
  font-weight: 600;
  line-height: 1.3;
}

body.voice-console-page #caseActionsOverlay .case-status-panel {
  grid-column: 1 / -1;
}

body.voice-console-page #caseActionsOverlay .recommendation-grid {
  display: grid !important;
  grid-template-columns: minmax(0, 1fr) minmax(0, 1.25fr) !important;
  gap: 10px !important;
}

body.voice-console-page #caseActionsOverlay .recommendation-dates {
  display: grid;
  grid-template-columns: repeat(2, minmax(0, 1fr));
  gap: 8px;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
  position: static !important;
  display: grid !important;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  margin: 0 !important;
  padding: 13px 14px !important;
  border: 0 !important;
  border-top: 1px solid #cadfdd !important;
  background: #fff !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions button {
  min-height: 42px !important;
  padding: 0 18px !important;
  border-radius: 10px !important;
  font-size: .76rem !important;
  font-weight: 900 !important;
}

body.voice-console-page #caseActionsOverlay #btnSave {
  min-width: 150px;
  border: 1px solid #0e998b !important;
  background: linear-gradient(135deg, #0d8e82 0%, #16ad9b 100%) !important;
  color: #fff !important;
  box-shadow: 0 7px 18px rgba(15, 145, 132, .2) !important;
}

body.voice-console-page #caseActionsOverlay #btnDeleteTicket {
  border: 1px solid #efaeb2 !important;
  background: #fff7f7 !important;
  color: #a62935 !important;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .case-save-note {
  justify-self: end;
  color: #71848a;
  font-size: .66rem;
  font-weight: 650;
}

@media (max-width: 820px) {
  body.voice-console-page #caseActionsOverlay {
    align-items: stretch;
    padding: 0;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-modal,
  body.voice-console-page #caseActionsOverlay .modal-inner {
    width: 100% !important;
    max-width: none !important;
    max-height: 100dvh !important;
    height: 100dvh !important;
    border: 0 !important;
    border-radius: 0 !important;
  }

  body.voice-console-page #caseActionsOverlay .modal-header {
    position: sticky !important;
    top: 0;
    min-height: 88px;
    padding: 14px 16px !important;
  }

  body.voice-console-page #caseActionsOverlay .modal-title {
    font-size: 1.5rem !important;
  }

  body.voice-console-page #caseActionsOverlay #caseActionsIntro {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .case-modal-close {
    min-width: 44px;
    width: 44px;
    padding: 0 !important;
    overflow: hidden;
    color: transparent !important;
  }

  body.voice-console-page #caseActionsOverlay .case-modal-close::after {
    content: "×";
    position: absolute;
    inset: 0;
    display: grid;
    place-items: center;
    color: #fff;
    font-size: 1.45rem;
  }

  body.voice-console-page #caseActionsOverlay .case-modal-body {
    padding: 10px;
  }

  body.voice-console-page #caseActionsOverlay .case-document-toolbar {
    padding: 10px 12px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
    padding: 14px !important;
  }

  body.voice-console-page #caseActionsOverlay .case-document-identity {
    grid-template-columns: auto minmax(0, 1fr);
  }

  body.voice-console-page #caseActionsOverlay .case-document-current-status {
    grid-column: 1 / -1;
    grid-template-columns: auto auto;
    align-items: center;
    justify-content: start;
  }

  body.voice-console-page #caseActionsOverlay .case-document-subject {
    grid-template-columns: 1fr;
    gap: 4px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:nth-child(3n) {
    border-right: 1px solid #dce9e7 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:nth-child(2n) {
    border-right: 0 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-meta-assignment {
    grid-column: span 2;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-document {
    padding: 0 14px 14px !important;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-support {
    grid-template-columns: 1fr !important;
  }

  body.voice-console-page #caseActionsOverlay .request-fact-grid {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-control-console-head {
    align-items: flex-start;
    padding: 13px 14px;
  }

  body.voice-console-page #caseActionsOverlay .case-control-console-head p {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .case-control-state {
    max-width: 43%;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-grid {
    grid-template-columns: 1fr !important;
    padding: 10px !important;
  }

  body.voice-console-page #caseActionsOverlay .ticket-form-field,
  body.voice-console-page #caseActionsOverlay .ticket-form-field-wide,
  body.voice-console-page #caseActionsOverlay .case-status-panel {
    grid-column: 1 / -1 !important;
  }

  body.voice-console-page #caseActionsOverlay .voice-assignment-grid,
  body.voice-console-page #caseActionsOverlay .recommendation-grid {
    grid-template-columns: 1fr !important;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
    position: sticky !important;
    bottom: 0;
    z-index: 4;
    grid-template-columns: 1fr;
    padding: 10px !important;
    box-shadow: 0 -10px 24px rgba(16, 49, 56, .1) !important;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions.has-delete-action {
    grid-template-columns: 1fr 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-save-note {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions button {
    width: 100%;
    min-width: 0 !important;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions > *:only-child {
    grid-column: 1 / -1;
  }
}

@media (max-width: 480px) {
  body.voice-console-page #caseActionsOverlay .case-document-toolbar strong,
  body.voice-console-page #caseActionsOverlay .case-document-seal {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span,
  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:nth-child(2n),
  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:nth-child(3n) {
    min-height: 0;
    border-right: 0 !important;
    border-bottom: 1px solid #dce9e7 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta > span:last-child {
    border-bottom: 0 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-meta-assignment {
    grid-column: span 1;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-timeline-grid {
    grid-template-columns: repeat(5, minmax(72px, 1fr));
    overflow-x: auto;
    padding-bottom: 4px !important;
  }

  body.voice-console-page #caseActionsOverlay .case-control-state {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .recommendation-dates {
    grid-template-columns: 1fr;
  }
}

/* Voice case document — finished visual treatment */
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  overflow: hidden;
  padding: 0 !important;
  border: 1px solid #bddfd9 !important;
  border-top: 3px solid #12aa98 !important;
  border-radius: 16px !important;
  background:
    radial-gradient(circle at 100% 0, rgba(68, 183, 208, .12), transparent 34%),
    linear-gradient(145deg, #f8fdfc, #eef8f7) !important;
  box-shadow: 0 12px 28px rgba(8, 62, 64, .08);
}

body.voice-console-page #caseActionsOverlay .case-workspace-conversation > .case-document-section-heading {
  margin: 0 !important;
  padding: 13px 16px 11px !important;
  border-bottom: 1px solid #cfe4e1;
  background: rgba(255, 255, 255, .72);
}

body.voice-console-page #caseActionsOverlay .case-message-count {
  padding: 5px 9px;
  border: 1px solid #b8ddd7;
  border-radius: 999px;
  background: #e8f8f5;
  color: #08786e !important;
  font-size: .61rem !important;
  font-weight: 900;
  letter-spacing: .03em;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-workspace-conversation > .reader-thread {
  max-height: 310px;
  gap: 8px;
  margin: 12px 14px 0;
  padding: 8px;
  border: 1px solid #d3e5e2;
  border-radius: 13px;
  background: rgba(255, 255, 255, .9);
  box-shadow: inset 0 1px 3px rgba(14, 61, 65, .04);
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line,
body.voice-console-page #caseActionsOverlay .conversation-transcript-line + .conversation-transcript-line {
  position: relative;
  display: block;
  margin: 0;
  padding: 11px 12px 11px 15px;
  border: 1px solid #d7e7e5;
  border-left: 4px solid #31b5a5;
  border-radius: 10px;
  background: #f4fbf9;
  color: #21373d;
  font-size: .79rem;
  line-height: 1.55;
  box-shadow: 0 2px 8px rgba(25, 79, 79, .035);
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line.is-manager {
  border-color: #d8e2f4;
  border-left-color: #6985d8;
  background: #f4f7fd;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line strong {
  display: inline-flex;
  align-items: center;
  margin-right: 5px;
  color: #08786e;
  font-size: .72rem;
  font-weight: 950;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line.is-manager strong {
  color: #4664b6;
}

body.voice-console-page #caseActionsOverlay .conversation-transcript-line time {
  display: inline-flex;
  margin-left: 7px;
  padding: 2px 6px;
  border-radius: 999px;
  background: rgba(255, 255, 255, .72);
  color: #718287;
  font-size: .61rem;
  font-weight: 750;
  vertical-align: middle;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel {
  margin: 12px 14px 0 !important;
  padding: 11px !important;
  border: 1px solid #bcded8 !important;
  border-radius: 13px !important;
  background: rgba(235, 249, 247, .92) !important;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel > label {
  color: #123a3c;
  font-size: .72rem;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .voice-attachment-compose {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 8px;
}

body.voice-console-page #caseActionsOverlay .voice-attachment-compose input[type="file"] {
  position: absolute;
  width: 1px;
  height: 1px;
  overflow: hidden;
  opacity: 0;
}

body.voice-console-page #caseActionsOverlay .voice-attach-button {
  display: inline-flex !important;
  align-items: center;
  min-height: 32px;
  padding: 6px 10px;
  border: 1px solid #a9d5cf;
  border-radius: 9px;
  background: #fff;
  color: #08766d !important;
  font-size: .68rem !important;
  font-weight: 850 !important;
  letter-spacing: 0 !important;
  text-transform: none !important;
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-attachment-compose > span {
  min-width: 0;
  overflow: hidden;
  color: #687c80;
  font-size: .64rem;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .voice-message-attachments {
  display: flex;
  flex-wrap: wrap;
  gap: 7px;
  margin-top: 8px;
}

body.voice-console-page #caseActionsOverlay .voice-message-attachment {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  align-items: center;
  gap: 8px;
  max-width: 260px;
  min-height: 48px;
  padding: 4px 9px 4px 4px;
  border: 1px solid #c9dfdc;
  border-radius: 10px;
  background: #fff;
  color: #17353a;
  text-align: left;
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-attachment-preview {
  display: grid;
  place-items: center;
  width: 42px;
  height: 40px;
  overflow: hidden;
  border-radius: 7px;
  background: #e8f6f3;
  color: #0a8277;
  font-size: .52rem;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .voice-attachment-preview img {
  width: 100%;
  height: 100%;
  object-fit: cover;
}

body.voice-console-page #caseActionsOverlay .voice-message-attachment > span:last-child {
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .voice-message-attachment strong,
body.voice-console-page #caseActionsOverlay .voice-message-attachment small {
  display: block;
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .voice-message-attachment strong { font-size: .67rem; }
body.voice-console-page #caseActionsOverlay .voice-message-attachment small { color: #718286; font-size: .57rem; }

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose textarea {
  min-height: 58px !important;
  padding: 10px 12px !important;
  border: 1px solid #b9d8d4 !important;
  border-radius: 10px !important;
  background: #fff !important;
  color: #20363b;
  font-size: .78rem;
  box-shadow: none !important;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose textarea:focus {
  border-color: #18a897 !important;
  outline: 3px solid rgba(24, 168, 151, .13) !important;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose .btn-primary {
  min-width: 90px;
  border: 0 !important;
  border-radius: 10px !important;
  background: linear-gradient(135deg, #08736b, #14aa98) !important;
  color: #fff !important;
  box-shadow: 0 7px 15px rgba(8, 115, 107, .2);
}

body.voice-console-page #caseActionsOverlay .case-conversation-recommendation {
  margin: 12px 14px 14px !important;
  padding: 11px 12px !important;
  border: 1px solid #e6dfb8 !important;
  border-left: 4px solid #d7b74c !important;
  border-radius: 12px !important;
  background: linear-gradient(100deg, #fffdf2, #fbfcf8) !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline {
  padding: 12px 15px !important;
  border: 1px solid #d3e5e2 !important;
  border-radius: 13px !important;
  background: #fbfdfd !important;
}

body.voice-console-page #caseActionsOverlay .case-progress-track {
  height: 8px;
  border: 1px solid #d0e0de;
  background: #e5efee;
  box-shadow: inset 0 1px 2px rgba(18, 61, 65, .08);
}

body.voice-console-page #caseActionsOverlay .case-progress-track span {
  background: linear-gradient(90deg, #0d8f81, #22b9a6, #46b7d4);
  box-shadow: 0 0 10px rgba(34, 185, 166, .22);
}

body.voice-console-page #caseActionsOverlay .case-progress-labels {
  margin-top: 2px;
  font-size: .58rem;
  letter-spacing: .025em;
}

body.voice-console-page #caseActionsOverlay .case-progress-labels .current {
  padding: 3px 5px;
  border-radius: 999px;
  background: #e4f7f3;
}

body.voice-console-page #caseActionsOverlay .case-progress.is-void .case-progress-labels .current {
  background: #fde8eb;
}

@media (max-width: 640px) {
  body.voice-console-page #caseActionsOverlay .case-workspace-conversation > .reader-thread {
    max-height: 360px;
    margin-right: 9px;
    margin-left: 9px;
    padding: 6px;
  }

  body.voice-console-page #caseActionsOverlay .conversation-transcript-line,
  body.voice-console-page #caseActionsOverlay .conversation-transcript-line + .conversation-transcript-line {
    padding: 10px 10px 10px 12px;
    font-size: .76rem;
  }

  body.voice-console-page #caseActionsOverlay .case-employee-reply-panel,
  body.voice-console-page #caseActionsOverlay .case-conversation-recommendation {
    margin-right: 9px !important;
    margin-left: 9px !important;
  }

  body.voice-console-page #caseActionsOverlay .case-progress-labels {
    font-size: .49rem;
  }
}

/* Assignment control remains complete in every workflow state */
body.voice-console-page #caseActionsOverlay .case-workflow-menu {
  border-top: 4px solid #12aa98;
  background:
    radial-gradient(circle at 100% 0, rgba(65, 188, 177, .14), transparent 35%),
    #f9fdfc;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-panel {
  padding: 12px;
  border: 1px solid #cde4e0;
  border-radius: 14px;
  background: rgba(239, 249, 247, .76);
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field {
  padding-top: 11px;
  border-top: 1px solid #d4e7e4;
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field.is-awaiting-department {
  opacity: .82;
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field.is-awaiting-department .voice-assignee-list {
  min-height: 54px;
  place-items: center;
  border-style: dashed;
  background: rgba(255, 255, 255, .64);
}

body.voice-console-page #caseActionsOverlay .voice-assignee-empty {
  padding: 10px;
  color: #647a7e;
  font-weight: 750;
  text-align: center;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle:has(input:disabled) {
  opacity: .68;
  cursor: not-allowed;
}

/* Compact assignment actions */
body.voice-console-page #caseActionsOverlay #btnCaseWorkflowClose {
  display: grid !important;
  place-items: center;
  flex: 0 0 36px;
  width: 36px !important;
  min-width: 36px !important;
  height: 36px !important;
  min-height: 36px !important;
  padding: 0 !important;
  border: 1px solid #b7d8d3 !important;
  border-radius: 50% !important;
  background: rgba(255, 255, 255, .86) !important;
  color: #17363b !important;
  font-size: 1.2rem !important;
  font-weight: 650 !important;
  line-height: 1 !important;
  box-shadow: 0 4px 12px rgba(10, 72, 71, .09) !important;
}

body.voice-console-page #caseActionsOverlay #btnCaseWorkflowClose:hover {
  border-color: #72c8bd !important;
  background: #e8f8f5 !important;
  color: #08766d !important;
  transform: rotate(3deg);
}

body.voice-console-page #caseActionsOverlay #btnCaseWorkflowClose:focus-visible {
  outline: 3px solid rgba(18, 170, 152, .18);
  outline-offset: 2px;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary,
body.voice-console-page #caseActionsOverlay #btnSaveAssignment {
  width: auto !important;
  min-width: 86px !important;
  min-height: 34px !important;
  padding: 7px 15px !important;
  border: 0 !important;
  border-radius: 999px !important;
  background: linear-gradient(135deg, #08766d, #13aa98) !important;
  color: #fff !important;
  font-size: .7rem !important;
  font-weight: 900 !important;
  box-shadow: 0 5px 12px rgba(8, 118, 109, .18) !important;
}

body.voice-console-page #caseActionsOverlay #btnSaveAssignment:hover {
  filter: brightness(1.04);
  transform: translateY(-1px);
}

@media (max-width: 520px) {
  body.voice-console-page #caseActionsOverlay .voice-assignment-actions {
    align-items: center;
    flex-direction: row;
  }

  body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary,
  body.voice-console-page #caseActionsOverlay #btnSaveAssignment {
    width: auto !important;
    min-width: 78px !important;
  }
}

/* Visible selected state for assignment checkboxes */
body.voice-console-page #caseActionsOverlay .voice-assignee-check,
body.voice-console-page #caseActionsOverlay #assignmentNotify {
  appearance: none !important;
  -webkit-appearance: none !important;
  display: inline-grid !important;
  place-content: center;
  flex: 0 0 20px;
  width: 20px !important;
  min-width: 20px !important;
  height: 20px !important;
  min-height: 20px !important;
  margin: 0 !important;
  padding: 0 !important;
  border: 1.5px solid #b9cfcc !important;
  border-radius: 6px !important;
  background: #fff !important;
  background-image: none !important;
  box-shadow: inset 0 1px 2px rgba(17, 64, 66, .05) !important;
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-check:checked,
body.voice-console-page #caseActionsOverlay #assignmentNotify:checked {
  border-color: #0b9587 !important;
  background-color: #0b9587 !important;
  background-image: url("data:image/svg+xml,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 20 20'%3E%3Cpath fill='none' stroke='white' stroke-width='2.6' stroke-linecap='round' stroke-linejoin='round' d='m5 10.5 3.1 3.1L15.4 6.5'/%3E%3C/svg%3E") !important;
  background-position: center !important;
  background-repeat: no-repeat !important;
  background-size: 17px 17px !important;
  box-shadow: 0 3px 8px rgba(11, 149, 135, .22) !important;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-check:focus-visible,
body.voice-console-page #caseActionsOverlay #assignmentNotify:focus-visible {
  outline: 3px solid rgba(11, 149, 135, .18) !important;
  outline-offset: 2px;
}

body.voice-console-page #caseActionsOverlay #assignmentNotify:checked + span strong {
  color: #08766d;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
  padding-top: 11px;
  border-top: 1px solid #d4e7e4;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-actions > span {
  color: #647a7f;
  font-size: .64rem;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary {
  min-width: 136px;
  min-height: 40px;
  border: 0 !important;
  border-radius: 10px !important;
  background: linear-gradient(135deg, #08766d, #13aa98) !important;
  color: #fff !important;
  box-shadow: 0 7px 16px rgba(8, 118, 109, .18);
}

@media (max-width: 520px) {
  body.voice-console-page #caseActionsOverlay .voice-assignment-actions {
    align-items: stretch;
    flex-direction: column;
  }

  body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary {
    width: 100%;
  }
}

/* Voice workflow v4: document, conversation, progress and floating assignment */
body.voice-console-page #caseActionsOverlay .modal-inner {
  position: relative;
}

body.voice-console-page #caseActionsOverlay .case-modal-actions {
  display: flex;
  align-items: center;
  gap: 8px;
}

body.voice-console-page #caseActionsOverlay .case-workflow-toggle {
  border-color: rgba(255, 255, 255, .46) !important;
  background: rgba(255, 255, 255, .14) !important;
  color: #fff !important;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu {
  position: absolute;
  z-index: 40;
  top: 82px;
  right: 14px;
  width: min(480px, calc(100% - 28px));
  max-height: calc(100% - 98px);
  overflow: auto;
  padding: 14px;
  border: 1px solid #a7dcd4;
  border-radius: 18px;
  background: rgba(249, 253, 252, .99);
  box-shadow: 0 24px 60px rgba(6, 42, 47, .28);
  opacity: 0;
  visibility: hidden;
  transform: translateY(-8px) scale(.98);
  transform-origin: top right;
  transition: opacity .18s ease, transform .18s ease, visibility .18s ease;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu.open {
  opacity: 1;
  visibility: visible;
  transform: translateY(0) scale(1);
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu-head {
  display: flex;
  justify-content: space-between;
  gap: 16px;
  padding-bottom: 12px;
  margin-bottom: 12px;
  border-bottom: 1px solid #d7e8e5;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu-head span,
body.voice-console-page #caseActionsOverlay .case-workflow-menu-head h3,
body.voice-console-page #caseActionsOverlay .case-workflow-menu-head p {
  margin: 0;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu-head span,
body.voice-console-page #caseActionsOverlay .voice-assignment-field > span {
  color: #087e72;
  font-size: .65rem;
  font-weight: 900;
  letter-spacing: .08em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu-head h3 {
  color: #102b30;
  font-size: 1.05rem;
}

body.voice-console-page #caseActionsOverlay .case-workflow-menu-head p {
  color: #60777d;
  font-size: .72rem;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-panel {
  display: grid;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field {
  display: grid;
  gap: 6px;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-list {
  display: grid;
  gap: 6px;
  max-height: 220px;
  overflow: auto;
  padding: 5px;
  border: 1px solid #d5e5e2;
  border-radius: 13px;
  background: #f5faf9;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-option {
  display: grid;
  grid-template-columns: auto 34px minmax(0, 1fr);
  align-items: center;
  gap: 9px;
  margin: 0;
  padding: 7px 8px;
  border: 1px solid transparent;
  border-radius: 10px;
  background: #fff;
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-option:has(input:checked) {
  border-color: #53c8b8;
  background: #eaf9f6;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-option input {
  width: 18px;
  height: 18px;
  accent-color: #069886;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-avatar {
  display: grid;
  place-items: center;
  width: 34px;
  height: 34px;
  border-radius: 10px;
  color: #086d65;
  background: #dff5f1;
  font-size: .7rem;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-copy {
  display: grid;
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-copy strong,
body.voice-console-page #caseActionsOverlay .voice-assignee-copy small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .voice-assignee-copy small,
body.voice-console-page #caseActionsOverlay .voice-assignee-empty {
  color: #6b7f84;
  font-size: .7rem;
}

body.voice-console-page #caseActionsOverlay .case-head-status-select {
  width: 100%;
  min-height: 32px !important;
  padding: 5px 28px 5px 9px !important;
  border-color: #a8dcd4 !important;
  border-radius: 999px !important;
  background-color: #e9f8f5 !important;
  color: #0a4e49 !important;
  font-size: .7rem !important;
  font-weight: 900 !important;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-contact-sla {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 10px;
  margin: 0 14px 8px;
  padding: 9px 11px;
  border: 1px solid #f0c074;
  border-radius: 12px;
  background: #fff8e8;
  color: #6a4610;
  font-size: .72rem;
}

body.voice-console-page #caseActionsOverlay .case-contact-sla a {
  color: #075f58;
  font-weight: 900;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request {
  display: grid;
  gap: 5px;
  padding: 12px 16px !important;
  border: 0 !important;
  border-bottom: 1px solid #dbe8e6 !important;
  border-radius: 0 !important;
  background: transparent !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request .request-note,
body.voice-console-page #caseActionsOverlay .case-workspace-request blockquote,
body.voice-console-page #caseActionsOverlay .case-workspace-request p,
body.voice-console-page #caseActionsOverlay .request-overview-text p {
  margin: 0 !important;
  padding: 0 !important;
  border: 0 !important;
  background: transparent !important;
  color: #243a40 !important;
  font-size: .86rem !important;
  line-height: 1.55 !important;
}

body.voice-console-page #caseActionsOverlay .request-overview-text {
  display: grid;
  gap: 4px;
}

body.voice-console-page #caseActionsOverlay .case-progress {
  display: grid;
  gap: 7px;
  padding: 7px 0 2px;
}

body.voice-console-page #caseActionsOverlay .case-progress-summary {
  display: flex;
  justify-content: space-between;
  gap: 12px;
  color: #687d82;
  font-size: .68rem;
}

body.voice-console-page #caseActionsOverlay .case-progress-summary strong {
  color: #087e72;
}

body.voice-console-page #caseActionsOverlay .case-progress-track {
  height: 5px;
  overflow: hidden;
  border-radius: 999px;
  background: #dce8e7;
}

body.voice-console-page #caseActionsOverlay .case-progress-track span {
  display: block;
  height: 100%;
  border-radius: inherit;
  background: linear-gradient(90deg, #159d89, #43b7d0);
  transition: width .25s ease;
}

body.voice-console-page #caseActionsOverlay .case-progress-labels {
  display: grid;
  grid-template-columns: repeat(5, 1fr);
  gap: 4px;
  color: #95a5a8;
  font-size: .56rem;
  font-weight: 800;
  text-align: center;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-progress-labels .reached {
  color: #4b716d;
}

body.voice-console-page #caseActionsOverlay .case-progress-labels .current {
  color: #087e72;
  font-weight: 950;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel,
body.voice-console-page #caseActionsOverlay .case-conversation-recommendation {
  display: grid !important;
  grid-template-columns: 1fr !important;
  gap: 6px !important;
  margin-top: 10px;
  padding: 10px !important;
  border: 1px solid #d3e5e2;
  border-radius: 12px;
  background: #f7fbfa;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel textarea,
body.voice-console-page #caseActionsOverlay .case-reply-panel textarea {
  width: 100%;
  min-height: 72px !important;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel p {
  margin: 0;
  color: #708287;
  font-size: .64rem;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-actions {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-actions .btn-primary {
  min-width: 118px;
  min-height: 38px;
  padding: 8px 14px;
}

@media (max-width: 640px) {
  body.voice-console-page #caseActionsOverlay .case-employee-reply-actions {
    align-items: stretch;
    flex-direction: column;
  }

  body.voice-console-page #caseActionsOverlay .case-employee-reply-actions .btn-primary {
    width: 100%;
  }
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-history {
  max-height: 150px;
  overflow: auto;
  margin-bottom: 9px;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-list {
  display: grid;
  gap: 6px;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-list article {
  padding: 8px 9px;
  border-left: 3px solid #67cdbf;
  border-radius: 7px;
  background: #f1f8f7;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-list article > div {
  display: flex;
  justify-content: space-between;
  gap: 8px;
  color: #60777d;
  font-size: .63rem;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-list p {
  margin: 4px 0 0;
  color: #243a40;
  font-size: .72rem;
  line-height: 1.4;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-empty {
  padding: 8px;
  color: #778a8e;
  font-size: .7rem;
  text-align: center;
}

/* Unified request conversation and private-note disclosure */
body.voice-console-page #caseActionsOverlay .case-workspace-support {
  grid-template-columns: 1fr !important;
}

body.voice-console-page #caseActionsOverlay .reader-thread {
  max-height: 260px;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel {
  border-top: 1px solid #d5e5e2 !important;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose {
  display: grid;
  grid-template-columns: minmax(0, 1fr) auto;
  align-items: stretch;
  gap: 8px;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose textarea {
  min-height: 54px !important;
  resize: vertical;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-compose .btn-primary {
  min-width: 86px;
  min-height: 54px;
}

body.voice-console-page #caseActionsOverlay .case-conversation-recommendation {
  margin-top: 12px;
  border-top: 2px solid #d8e7e4 !important;
}

body.voice-console-page #caseActionsOverlay .case-progress.is-void .case-progress-track span {
  background: linear-gradient(90deg, #c8273c, #ef6a72);
}

body.voice-console-page #caseActionsOverlay .case-progress.is-void .case-progress-labels .reached,
body.voice-console-page #caseActionsOverlay .case-progress.is-void .case-progress-labels .current {
  color: #b81f35;
}

body.voice-console-page #caseActionsOverlay .case-head-status-readonly {
  color: #173139;
  font-size: .72rem;
  line-height: 1.25;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure {
  overflow: hidden;
  border: 1px solid #cfe2df;
  border-radius: 13px;
  background: #f9fcfb;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 14px;
  padding: 11px 14px;
  cursor: pointer;
  list-style: none;
  background: linear-gradient(100deg, #edf8f6, #f9fcfb);
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary::-webkit-details-marker {
  display: none;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary span {
  display: grid;
  gap: 2px;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary b {
  color: #0b8c7f;
  font-size: .58rem;
  letter-spacing: .09em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary strong {
  color: #18323a;
  font-size: .9rem;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure > summary em {
  padding: 5px 10px;
  border: 1px solid #bcded9;
  border-radius: 999px;
  color: #087e72;
  font-size: .64rem;
  font-style: normal;
  font-weight: 850;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure[open] > summary em {
  font-size: 0;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-disclosure[open] > summary em::before {
  content: "Collapse";
  font-size: .64rem;
}

body.voice-console-page #caseActionsOverlay .case-internal-notes-content > p {
  margin: 0;
  padding: 10px 14px 0;
  color: #667b80;
  font-size: .67rem;
}

@media (max-width: 640px) {
  body.voice-console-page #caseActionsOverlay .case-employee-reply-compose {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-employee-reply-compose .btn-primary {
    width: 100%;
    min-height: 42px;
  }
}

@media (max-width: 820px) {
  body.voice-console-page #caseActionsOverlay .case-modal-actions {
    align-items: stretch;
  }

  body.voice-console-page #caseActionsOverlay .case-workflow-toggle,
  body.voice-console-page #caseActionsOverlay .case-modal-close {
    padding-inline: 10px !important;
    font-size: .72rem !important;
  }

  body.voice-console-page #caseActionsOverlay .case-workflow-menu {
    position: fixed;
    top: auto;
    right: 8px;
    bottom: 8px;
    left: 8px;
    width: auto;
    max-height: 78vh;
    transform-origin: bottom center;
  }

  body.voice-console-page #caseActionsOverlay .case-contact-sla {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-support {
    grid-template-columns: 1fr !important;
  }
}

/* Compact document header and control density */
body.voice-console-page #caseActionsOverlay .case-control-state {
  display: none;
}

body.voice-console-page #caseActionsOverlay .modal-header {
  min-height: 88px;
  padding: 16px 22px !important;
}

body.voice-console-page #caseActionsOverlay .case-modal-body {
  padding: 12px;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
  padding: 14px 16px 0 !important;
  background: linear-gradient(100deg, #f4fbfa 0%, #fff 70%) !important;
}

body.voice-console-page #caseActionsOverlay .case-document-identity {
  grid-template-columns: auto minmax(220px, .9fr) minmax(390px, 1.35fr);
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .case-document-identity .ticket-avatar {
  width: 46px !important;
  height: 46px !important;
  border-radius: 13px !important;
}

body.voice-console-page #caseActionsOverlay .case-document-person h3 {
  font-size: 1.16rem !important;
}

body.voice-console-page #caseActionsOverlay .case-document-person p {
  margin-top: 2px;
  font-size: .7rem;
}

body.voice-console-page #caseActionsOverlay .case-employee-email {
  display: block;
  width: fit-content;
  max-width: 100%;
  margin-top: 3px;
  overflow: hidden;
  color: #247169;
  font-size: .67rem;
  font-weight: 700;
  text-decoration: none;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-employee-email:hover {
  text-decoration: underline;
}

body.voice-console-page #caseActionsOverlay .case-document-head-facts {
  display: grid;
  grid-template-columns: repeat(3, minmax(0, 1fr));
  align-self: stretch;
  overflow: hidden;
  border: 1px solid #d0e3e0;
  border-radius: 11px;
  background: rgba(255, 255, 255, .76);
}

body.voice-console-page #caseActionsOverlay .case-document-head-facts > span {
  display: grid;
  align-content: center;
  gap: 4px;
  min-width: 0;
  padding: 8px 10px;
  border-right: 1px solid #dbe8e6;
}

body.voice-console-page #caseActionsOverlay .case-document-head-facts > span:last-child {
  border-right: 0;
}

body.voice-console-page #caseActionsOverlay .case-document-head-facts b {
  color: #6d8186;
  font-size: .56rem;
  font-weight: 900;
  letter-spacing: .08em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .case-document-head-facts strong {
  overflow: hidden;
  color: #173139;
  font-size: .72rem;
  line-height: 1.25;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-head-status .status-pill {
  justify-self: start;
  min-height: 24px;
  padding: 4px 9px;
  font-size: .62rem;
}

body.voice-console-page #caseActionsOverlay .case-document-subject {
  grid-template-columns: 70px minmax(0, 1fr);
  margin-top: 10px;
  padding: 8px 11px;
}

body.voice-console-page #caseActionsOverlay .case-document-subject strong {
  font-size: .78rem;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line {
  grid-template-columns: repeat(2, minmax(0, 1fr));
  margin-top: 8px !important;
  border: 0;
  border-top: 1px solid #d7e7e5;
  border-radius: 0;
  background: transparent;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span,
body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:nth-child(2n),
body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:nth-child(3n) {
  grid-template-columns: auto minmax(0, 1fr);
  align-items: center;
  align-content: center;
  gap: 9px;
  min-height: 38px;
  padding: 7px 10px !important;
  border: 0 !important;
  border-right: 1px solid #e0ebe9 !important;
  background: transparent !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:last-child {
  border-right: 0 !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line b {
  white-space: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-workspace-document {
  padding: 10px 16px 14px !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request,
body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  padding: 12px 14px !important;
}

body.voice-console-page #caseActionsOverlay .case-document-section-heading {
  margin-bottom: 8px;
  padding-bottom: 7px;
}

body.voice-console-page #caseActionsOverlay .case-workspace-support {
  margin-top: 9px !important;
  gap: 9px !important;
}

body.voice-console-page #caseActionsOverlay .case-control-console {
  margin-top: 10px;
}

body.voice-console-page #caseActionsOverlay .case-control-console-head {
  padding: 11px 15px;
}

body.voice-console-page #caseActionsOverlay .case-control-console-head h3 {
  font-size: 1rem;
}

body.voice-console-page #caseActionsOverlay .case-control-console-head p {
  margin-top: 2px;
  font-size: .65rem;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  gap: 9px !important;
  padding: 10px !important;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field {
  padding: 11px 12px !important;
}

body.voice-console-page #caseActionsOverlay .voice-control-head,
body.voice-console-page #caseActionsOverlay .case-control-field-head,
body.voice-console-page #caseActionsOverlay .recommendation-head {
  margin-bottom: 8px !important;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-grid {
  gap: 8px !important;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field[style*="display: none"] {
  display: none !important;
}

body.voice-console-page #caseActionsOverlay select,
body.voice-console-page #caseActionsOverlay input[type="date"] {
  min-height: 37px !important;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle {
  margin-top: 8px !important;
  padding: 6px 9px !important;
}

body.voice-console-page #caseActionsOverlay .case-status-panel,
body.voice-console-page #caseActionsOverlay .recommendation-panel {
  grid-column: auto !important;
}

body.voice-console-page #caseActionsOverlay .case-status-panel {
  display: grid !important;
  grid-template-columns: minmax(160px, .7fr) minmax(190px, 1fr);
  align-items: center;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .case-status-panel .case-control-field-head {
  margin: 0 !important;
}

body.voice-console-page #caseActionsOverlay .recommendation-panel {
  display: grid !important;
  grid-template-columns: minmax(180px, .8fr) minmax(220px, 1.2fr);
  align-items: center;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .recommendation-panel .recommendation-head {
  margin: 0 !important;
}

body.voice-console-page #caseActionsOverlay .case-reply-panel textarea {
  min-height: 76px !important;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
  padding: 9px 10px !important;
}

@media (max-width: 820px) {
  body.voice-console-page #caseActionsOverlay .modal-header {
    min-height: 78px;
    padding: 12px 14px !important;
  }

  body.voice-console-page #caseActionsOverlay .case-modal-body {
    padding: 8px;
  }

  body.voice-console-page #caseActionsOverlay .case-document-identity {
    grid-template-columns: auto minmax(0, 1fr);
  }

  body.voice-console-page #caseActionsOverlay .case-document-head-facts {
    grid-column: 1 / -1;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span,
  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:nth-child(2n),
  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:nth-child(3n) {
    border-right: 0 !important;
    border-bottom: 1px solid #e0ebe9 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta.case-date-line > span:last-child {
    border-bottom: 0 !important;
  }

  body.voice-console-page #caseActionsOverlay .case-status-panel,
  body.voice-console-page #caseActionsOverlay .recommendation-panel {
    grid-column: 1 / -1 !important;
    grid-template-columns: 1fr;
    gap: 8px;
  }
}

@media (max-width: 480px) {
  body.voice-console-page #caseActionsOverlay .case-document-head-facts {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-document-head-facts > span {
    grid-template-columns: 76px minmax(0, 1fr);
    align-items: center;
    border-right: 0;
    border-bottom: 1px solid #dbe8e6;
  }

  body.voice-console-page #caseActionsOverlay .case-document-head-facts > span:last-child {
    border-bottom: 0;
  }

  body.voice-console-page #caseActionsOverlay .case-head-status .status-pill {
    justify-self: start;
  }
}

/* Final cascade layer for the unified Voice conversation */
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  padding: 0 !important;
  border: 1px solid #bddfd9 !important;
  border-top: 3px solid #12aa98 !important;
  border-radius: 16px !important;
  background:
    radial-gradient(circle at 100% 0, rgba(68, 183, 208, .12), transparent 34%),
    linear-gradient(145deg, #f8fdfc, #eef8f7) !important;
  box-shadow: 0 12px 28px rgba(8, 62, 64, .08);
}

body.voice-console-page #caseActionsOverlay .case-workspace-conversation > .reader-thread {
  max-height: 310px;
}

body.voice-console-page #caseActionsOverlay .case-employee-reply-panel {
  margin: 12px 14px 0 !important;
  padding: 11px !important;
  border: 1px solid #bcded8 !important;
  border-radius: 13px !important;
  background: rgba(235, 249, 247, .92) !important;
}

body.voice-console-page #caseActionsOverlay .case-conversation-recommendation,
body.voice-console-page #caseActionsOverlay .recommendation-panel.case-conversation-recommendation {
  display: grid !important;
  grid-template-columns: 1fr !important;
  margin: 12px 14px 14px !important;
  padding: 11px 12px !important;
  border: 1px solid #e6dfb8 !important;
  border-left: 4px solid #d7b74c !important;
  border-radius: 12px !important;
  background: linear-gradient(100deg, #fffdf2, #fbfcf8) !important;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline {
  padding: 12px 15px !important;
  border: 1px solid #d3e5e2 !important;
  border-radius: 13px !important;
  background: #fbfdfd !important;
}

body.voice-console-page #caseActionsOverlay .case-progress-track {
  height: 8px;
  border: 1px solid #d0e0de;
  background: #e5efee;
}

@media (max-width: 640px) {
  body.voice-console-page #caseActionsOverlay .case-employee-reply-panel,
  body.voice-console-page #caseActionsOverlay .case-conversation-recommendation,
  body.voice-console-page #caseActionsOverlay .recommendation-panel.case-conversation-recommendation {
    margin-right: 9px !important;
    margin-left: 9px !important;
  }
}

/* Final assignment-control cascade */
body.voice-console-page #caseActionsOverlay .case-workflow-menu {
  border-top: 4px solid #12aa98;
  background:
    radial-gradient(circle at 100% 0, rgba(65, 188, 177, .14), transparent 35%),
    #f9fdfc;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-panel {
  padding: 12px;
  border: 1px solid #cde4e0;
  border-radius: 14px;
  background: rgba(239, 249, 247, .76);
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field {
  display: grid !important;
  padding-top: 11px;
  border-top: 1px solid #d4e7e4;
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field.is-awaiting-department {
  opacity: .82;
}

body.voice-console-page #caseActionsOverlay .voice-staff-members-field.is-awaiting-department .voice-assignee-list {
  min-height: 54px;
  place-items: center;
  border-style: dashed;
  background: rgba(255, 255, 255, .64);
}

body.voice-console-page #caseActionsOverlay .voice-assignee-empty {
  padding: 10px;
  color: #647a7e;
  font-weight: 750;
  text-align: center;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle:has(input:disabled) {
  opacity: .68;
  cursor: not-allowed;
}

body.voice-console-page #caseActionsOverlay #btnCaseWorkflowClose {
  display: grid !important;
  place-items: center;
  flex: 0 0 36px;
  width: 36px !important;
  min-width: 36px !important;
  height: 36px !important;
  min-height: 36px !important;
  padding: 0 !important;
  border: 1px solid #b7d8d3 !important;
  border-radius: 50% !important;
  background: rgba(255, 255, 255, .86) !important;
  color: #17363b !important;
  font-size: 1.2rem !important;
  line-height: 1 !important;
  box-shadow: 0 4px 12px rgba(10, 72, 71, .09) !important;
}

body.voice-console-page #caseActionsOverlay #btnCaseWorkflowClose:hover {
  border-color: #72c8bd !important;
  background: #e8f8f5 !important;
  color: #08766d !important;
  transform: rotate(3deg);
}

body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary,
body.voice-console-page #caseActionsOverlay #btnSaveAssignment {
  width: auto !important;
  min-width: 86px !important;
  min-height: 34px !important;
  padding: 7px 15px !important;
  border: 0 !important;
  border-radius: 999px !important;
  background: linear-gradient(135deg, #08766d, #13aa98) !important;
  color: #fff !important;
  font-size: .7rem !important;
  font-weight: 900 !important;
  box-shadow: 0 5px 12px rgba(8, 118, 109, .18) !important;
}

body.voice-console-page #caseActionsOverlay #btnSaveAssignment:hover {
  filter: brightness(1.04);
  transform: translateY(-1px);
}

@media (max-width: 520px) {
  body.voice-console-page #caseActionsOverlay .voice-assignment-actions {
    align-items: center;
    flex-direction: row;
  }

  body.voice-console-page #caseActionsOverlay .voice-assignment-actions .btn-primary,
  body.voice-console-page #caseActionsOverlay #btnSaveAssignment {
    width: auto !important;
    min-width: 78px !important;
  }
}