/* Final, intentionally small overrides for stateful Voice controls. */
body.voice-console-page #app .queue-closed-trigger {
  position: relative;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 9px;
  border: 1px solid #9fd1c8;
  color: #0b625a;
  background: linear-gradient(145deg, #effaf8, #d9f0eb);
  box-shadow: 0 6px 18px rgba(13, 103, 90, .1);
}

body.voice-console-page #app .queue-closed-trigger::before {
  content: "";
  width: 8px;
  height: 8px;
  flex: 0 0 8px;
  border-radius: 50%;
  background: #218f82;
  box-shadow: 0 0 0 4px rgba(33, 143, 130, .1);
}

body.voice-console-page #app .queue-closed-trigger:hover {
  transform: translateY(-1px);
  border-color: #65bcae;
  color: #084d47;
  background: linear-gradient(145deg, #e2f6f2, #c9e9e2);
  box-shadow: 0 9px 22px rgba(13, 103, 90, .15);
}

body.voice-console-page #app .queue-closed-trigger strong {
  min-width: 25px;
  padding: 3px 7px;
  border-radius: 999px;
  color: #fff;
  background: #167e72;
}

body.voice-console-page #closedCasesOverlay .closed-case-row {
  display: grid;
  grid-template-columns: auto minmax(0, 1fr) auto;
  align-items: center;
  gap: 12px;
  padding: 13px 14px;
  border: 1px solid #d3e8e4;
  border-radius: 14px;
  background: linear-gradient(145deg, #fff, #f4fbf9);
  box-shadow: 0 7px 20px rgba(14, 94, 82, .06);
}

body.voice-console-page #closedCasesOverlay .closed-case-row.checked {
  border-color: #78c8bb;
  background: linear-gradient(145deg, #e3f6f2, #f7fcfb);
}

body.voice-console-page #closedCasesOverlay .closed-case-select {
  display: grid;
  place-items: center;
  width: 38px;
  height: 38px;
  border-radius: 11px;
  background: #e8f6f3;
  cursor: pointer;
}

body.voice-console-page #closedCasesOverlay .closed-case-select input {
  width: 18px;
  height: 18px;
  accent-color: #168b7f;
}

body.voice-console-page #closedCasesOverlay .closed-case-copy {
  display: grid;
  min-width: 0;
  gap: 4px;
}

body.voice-console-page #closedCasesOverlay .closed-case-copy strong,
body.voice-console-page #closedCasesOverlay .closed-case-copy span,
body.voice-console-page #closedCasesOverlay .closed-case-copy small {
  overflow: hidden;
  text-overflow: ellipsis;
  white-space: nowrap;
}

body.voice-console-page #closedCasesOverlay .closed-case-open {
  min-width: 112px;
  border-color: #9bcfc6;
  color: #0b625a;
  background: #edf9f6;
}

body.voice-console-page #closedCasesOverlay .closed-case-open:hover {
  border-color: #58b7a8;
  background: #d9f2ed;
}

@media (max-width: 720px) {
  body.voice-console-page #closedCasesOverlay .closed-case-row {
    grid-template-columns: auto minmax(0, 1fr);
  }

  body.voice-console-page #closedCasesOverlay .closed-case-open {
    grid-column: 1 / -1;
    width: 100%;
  }
}

/* Voice assignment center */
body.voice-console-page #caseActionsOverlay .voice-assignment-panel {
  display: grid;
  gap: 12px;
  border-left: 4px solid #16ad9a;
  background: linear-gradient(135deg, #f6fffd 0%, #edf9f7 100%);
}

body.voice-console-page #caseActionsOverlay .voice-control-head {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .voice-control-head label,
body.voice-console-page #caseActionsOverlay .voice-assignment-field > span {
  color: #0c5753;
  font-size: .72rem;
  font-weight: 900;
  letter-spacing: .06em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .voice-control-head .ticket-help {
  margin: 3px 0 0;
}

body.voice-console-page #caseActionsOverlay #assignmentStateBadge {
  flex: 0 0 auto;
  border-color: #9bd9d0;
  background: #def7f3;
  color: #075e58;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-grid {
  display: grid;
  grid-template-columns: .8fr 1fr 1.5fr;
  gap: 10px;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field {
  display: grid;
  gap: 6px;
  min-width: 0;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field select {
  width: 100%;
  min-height: 42px;
  border-color: #bcd8d4;
  background: #fff;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle {
  display: flex;
  align-items: center;
  gap: 10px;
  min-height: 50px;
  padding: 9px 11px;
  border: 1px solid #bfe2dc;
  border-radius: 10px;
  background: rgba(255, 255, 255, .84);
  cursor: pointer;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle input {
  width: 19px;
  height: 19px;
  accent-color: #079c8c;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle span {
  display: grid;
  gap: 2px;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle strong {
  color: #123a38;
  font-size: .88rem;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle small {
  color: #5a7472;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle:has(input:disabled) {
  opacity: .65;
  cursor: default;
}

@media (max-width: 720px) {
  body.voice-console-page #caseActionsOverlay .voice-assignment-grid {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .voice-control-head {
    align-items: center;
  }
}

/* Voice case modal: compact Uniforms-style workspace with all actions inside. */
body.voice-console-page #app .performance-delivery-inline {
  display: inline-flex;
  min-width: 0;
}

body.voice-console-page #app .performance-delivery-inline .delivery-state {
  min-height: 25px;
  padding: 5px 9px;
  border-radius: 999px;
  font-size: .61rem;
  pointer-events: none;
}

body.voice-console-page #caseActionsOverlay {
  padding: 18px;
  background: rgba(7, 28, 34, .7);
  backdrop-filter: blur(7px);
}

body.voice-console-page #caseActionsOverlay .case-workspace-modal {
  width: min(1040px, calc(100vw - 36px));
  max-height: calc(100dvh - 36px);
  overflow: hidden;
  border: 1px solid #a9d9d1;
  border-radius: 18px;
  background: #f6fbfa;
  box-shadow: 0 30px 90px rgba(4, 38, 43, .34);
}

body.voice-console-page #caseActionsOverlay .modal-inner {
  gap: 0;
  padding: 0;
  background: #f6fbfa;
}

body.voice-console-page #caseActionsOverlay .modal-header {
  position: sticky;
  z-index: 8;
  top: 0;
  min-height: 94px;
  padding: 15px 18px;
  border: 0;
  background: linear-gradient(112deg, #0a4c51 0%, #0b6867 58%, #1aa795 100%);
  box-shadow: 0 7px 22px rgba(7, 73, 73, .13);
}

body.voice-console-page #caseActionsOverlay .case-workspace-kicker,
body.voice-console-page #caseActionsOverlay .modal-header .modal-title,
body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
  color: #fff;
}

body.voice-console-page #caseActionsOverlay .case-workspace-kicker {
  margin-bottom: 3px;
  color: #6de0cf;
  font-size: .66rem;
  letter-spacing: .08em;
}

body.voice-console-page #caseActionsOverlay .modal-header .modal-title {
  margin: 0;
  font-size: clamp(1.45rem, 2.5vw, 1.9rem);
  line-height: 1.05;
}

body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
  margin-top: 5px;
  opacity: .76;
}

body.voice-console-page #caseActionsOverlay .modal-header .btn-outline {
  min-width: 76px;
  min-height: 40px;
  border-color: rgba(255, 255, 255, .65);
  color: #103239;
  background: #fff;
  box-shadow: 0 5px 15px rgba(0, 44, 46, .12);
}

body.voice-console-page #caseActionsOverlay .case-actions-summary {
  padding: 12px 14px 0;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
  gap: 10px;
  padding: 14px 15px;
  border: 1px solid #a9ddd5;
  border-left: 4px solid #1eaa98;
  border-radius: 13px;
  background: #fff;
  box-shadow: 0 5px 18px rgba(12, 88, 78, .06);
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-top h3 {
  margin: 2px 0 4px;
  font-size: clamp(1.15rem, 2vw, 1.45rem);
}

body.voice-console-page #caseActionsOverlay .case-summary-line {
  gap: 5px 10px;
  margin-top: 4px;
}

body.voice-console-page #caseActionsOverlay .case-actions-subject {
  margin-top: 9px;
  padding-top: 9px;
  font-size: .86rem;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
  border-color: #c5e2de;
  border-radius: 10px;
  background: #c5e2de;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta span {
  min-width: 0;
  padding: 8px 10px;
  color: #314f53;
  background: #f7fbfa;
  font-size: .76rem;
  overflow-wrap: anywhere;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-toolbar {
  min-height: 64px;
  padding: 10px 12px;
  border-color: #b9ddd7;
  border-radius: 11px;
  background: linear-gradient(90deg, #edf9f6, #f9fcfb);
}

body.voice-console-page #caseActionsOverlay .performance-delivery-summary {
  gap: 4px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit {
  gap: 9px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-buttons {
  display: flex;
  flex-wrap: wrap;
  justify-content: flex-end;
  gap: 7px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-buttons button {
  min-height: 38px;
  padding: 8px 13px;
}

body.voice-console-page #caseActionsOverlay .case-actions-detail {
  padding: 10px 14px 0;
}

body.voice-console-page #caseActionsOverlay .case-workspace-document {
  overflow: hidden;
  border: 1px solid #c4dfdb;
  border-left: 4px solid #58cabb;
  border-radius: 13px;
  background: #fff;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request {
  padding: 14px 16px;
}

body.voice-console-page #caseActionsOverlay .request-overview-card {
  gap: 10px;
  margin-top: 8px;
}

body.voice-console-page #caseActionsOverlay .request-note {
  font-size: .88rem;
  line-height: 1.48;
}

body.voice-console-page #caseActionsOverlay .case-workspace-support {
  grid-template-columns: minmax(0, 1.15fr) minmax(260px, .85fr);
  gap: 0;
  border-top: 1px solid #d5e8e5;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  min-height: 116px;
  padding: 13px 16px;
  border: 0;
  border-radius: 0;
  background: #fbfefd;
}

body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  border-left: 1px solid #d5e8e5;
}

body.voice-console-page #caseActionsOverlay .case-workspace-source {
  margin: 0 16px 14px;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  gap: 9px;
  padding: 10px 14px 14px;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field {
  padding: 11px 12px;
  border: 1px solid #c6e0dc;
  border-radius: 11px;
  background: #fff;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field label {
  color: #0a8b7e;
  font-size: .68rem;
  letter-spacing: .05em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field select,
body.voice-console-page #caseActionsOverlay .ticket-form-field input,
body.voice-console-page #caseActionsOverlay .ticket-form-field textarea {
  border-color: #cbdedb;
  background: #fbfdfd;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
  position: sticky;
  z-index: 8;
  bottom: 0;
  margin: 0;
  padding: 11px 14px;
  border-top: 1px solid #c6dfdb;
  background: rgba(247, 252, 251, .96);
  backdrop-filter: blur(10px);
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions button {
  min-height: 40px;
}

@media (max-width: 720px) {
  body.voice-console-page #caseActionsOverlay {
    align-items: flex-end;
    padding: 0;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-modal {
    width: 100%;
    max-height: 94dvh;
    border-width: 1px 0 0;
    border-radius: 20px 20px 0 0;
  }

  body.voice-console-page #caseActionsOverlay .modal-header {
    min-height: 88px;
    padding: 13px 14px;
  }

  body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .modal-header .btn-outline {
    min-width: 62px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary,
  body.voice-console-page #caseActionsOverlay .case-actions-detail,
  body.voice-console-page #caseActionsOverlay .case-actions-grid {
    padding-right: 9px;
    padding-left: 9px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.voice-console-page #caseActionsOverlay .performance-delivery-toolbar,
  body.voice-console-page #caseActionsOverlay .performance-delivery-audit {
    align-items: stretch;
  }

  body.voice-console-page #caseActionsOverlay .performance-delivery-toolbar {
    gap: 10px;
  }

  body.voice-console-page #caseActionsOverlay .performance-delivery-buttons {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    width: 100%;
  }

  body.voice-console-page #caseActionsOverlay .performance-delivery-buttons button:only-child {
    grid-column: 1 / -1;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-support {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
    border-top: 1px solid #d5e8e5;
    border-left: 0;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    padding: 9px;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions > *:only-child {
    grid-column: 1 / -1;
  }
}

/* Screenshot polish: compact, high-contrast case management workspace. */
body.voice-console-page #caseActionsOverlay .case-workspace-modal {
  width: min(1020px, calc(100vw - 28px));
  max-height: calc(100dvh - 20px);
}

body.voice-console-page #caseActionsOverlay .modal-header {
  min-height: 78px;
  padding: 12px 18px;
  border-bottom: 1px solid #b9ddd7;
  background: linear-gradient(120deg, #dff5f1 0%, #f8fcfb 76%) !important;
  box-shadow: inset 0 4px 0 #19a493, 0 5px 16px rgba(7, 73, 73, .08);
}

body.voice-console-page #caseActionsOverlay .modal-header .modal-title {
  color: #103b38 !important;
  font-size: clamp(1.3rem, 2.2vw, 1.65rem);
}

body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
  color: #557571 !important;
  opacity: 1;
}

body.voice-console-page #caseActionsOverlay .case-workspace-kicker {
  color: #078c7e !important;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary,
body.voice-console-page #caseActionsOverlay .case-actions-detail {
  padding-right: 14px;
  padding-left: 14px;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card,
body.voice-console-page #caseActionsOverlay .case-workspace-request {
  padding: 13px 15px;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  min-height: 104px;
  padding: 12px 15px;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  gap: 8px;
  padding: 9px 14px 12px;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field,
body.voice-console-page #caseActionsOverlay .ticket-form-field.voice-assignment-panel {
  min-height: 0;
  padding: 10px 12px;
  border-radius: 12px;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field:hover {
  transform: none;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-panel {
  gap: 9px;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-grid {
  grid-template-columns: .7fr .85fr 1.35fr;
  gap: 8px;
}

body.voice-console-page #caseActionsOverlay .voice-assignment-field select {
  min-height: 38px;
}

body.voice-console-page #caseActionsOverlay .voice-notify-toggle {
  width: 100%;
  min-height: 42px;
  margin: 0;
  padding: 7px 10px;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field > .voice-notify-toggle::before {
  display: none;
  content: none;
}

body.voice-console-page #caseActionsOverlay #caseStatusBlock {
  display: grid;
  grid-column: 1 / -1;
  grid-template-columns: 110px minmax(220px, 360px);
  align-items: center;
  gap: 10px;
}

body.voice-console-page #caseActionsOverlay #caseStatusBlock > label {
  margin: 0;
}

body.voice-console-page #caseActionsOverlay #caseStatusBlock select {
  min-height: 40px;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
  padding: 9px 14px;
}

@media (max-width: 720px) {
  body.voice-console-page #caseActionsOverlay .modal-header {
    min-height: 74px;
    padding: 11px 12px;
  }

  body.voice-console-page #caseActionsOverlay .voice-assignment-grid,
  body.voice-console-page #caseActionsOverlay #caseStatusBlock {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: 1fr 1fr;
  }
}

body.voice-console-page #caseActionsOverlay .ticket-form-field.voice-assignment-panel {
  border: 1px solid #b9ded8;
  border-left: 4px solid #16ad9a;
  background: linear-gradient(135deg, #f6fffd 0%, #edf9f7 100%);
}

/* Case Workspace: calmer document reading and explicit delivery audit. */
body.voice-console-page #caseActionsOverlay .case-workspace-modal {
  width: min(1180px, calc(100vw - 34px));
  max-height: min(900px, calc(100vh - 26px));
  border-radius: 22px;
}

body.voice-console-page #caseActionsOverlay .modal-header {
  padding: 18px 24px 16px;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary {
  padding: 18px 24px 0;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
  gap: 14px;
  padding: 20px;
  border-radius: 18px;
  box-shadow: 0 12px 34px rgba(12, 88, 78, .07);
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-top {
  display: block;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-top h3 {
  margin: 4px 0 5px;
  font-size: clamp(1.45rem, 2.4vw, 1.9rem);
  line-height: 1.05;
}

body.voice-console-page #caseActionsOverlay .case-actions-subject {
  margin: 12px 0 0;
  padding-top: 12px;
  border-top: 1px solid #dceae7;
  color: #506d70;
  font-size: .95rem;
  line-height: 1.45;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
  display: grid;
  grid-template-columns: repeat(4, minmax(0, 1fr));
  gap: 1px;
  overflow: hidden;
  border: 1px solid #dceae7;
  border-radius: 12px;
  background: #dceae7;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta span {
  display: grid;
  gap: 3px;
  padding: 10px 12px;
  border-radius: 0;
  background: #f8fcfb;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta b {
  font-size: .66rem;
  letter-spacing: .06em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-toolbar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  gap: 18px;
  margin: 0;
  padding: 14px 16px;
  border: 1px solid #c8e2dd;
  border-radius: 14px;
  background: linear-gradient(135deg, #eff9f7, #f9fcfb);
}

body.voice-console-page #caseActionsOverlay .performance-delivery-summary {
  display: grid;
  gap: 7px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit {
  display: flex;
  align-items: center;
  gap: 12px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit > span {
  display: grid;
  gap: 2px;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit small {
  color: #68807c;
  font-size: .65rem;
  font-weight: 800;
  letter-spacing: .06em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit b {
  color: #183e3b;
  font-size: .82rem;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-audit .delivery-state {
  display: inline-flex;
  align-items: center;
  min-height: 30px;
  padding: 7px 11px;
  border: 1px solid;
  border-radius: 999px;
  font-size: .69rem;
  letter-spacing: .04em;
  text-transform: uppercase;
}

body.voice-console-page #caseActionsOverlay .performance-delivery-buttons {
  flex-wrap: nowrap;
}

body.voice-console-page #caseActionsOverlay .case-actions-detail {
  padding: 14px 24px 0;
}

body.voice-console-page #caseActionsOverlay .case-workspace-document {
  border-radius: 18px;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request {
  padding: 22px 24px 24px;
}

body.voice-console-page #caseActionsOverlay .request-overview-card {
  gap: 16px;
  margin-top: 12px;
}

body.voice-console-page #caseActionsOverlay .request-note {
  max-width: 920px;
  color: #284c51;
  font-size: 1rem;
  line-height: 1.7;
}

body.voice-console-page #caseActionsOverlay .request-note p {
  margin: 0 0 10px;
}

body.voice-console-page #caseActionsOverlay .case-workspace-support {
  grid-template-columns: minmax(0, 1.25fr) minmax(300px, .75fr);
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  min-height: 138px;
  padding: 18px 22px;
}

body.voice-console-page #caseActionsOverlay .case-workspace-source {
  display: inline-flex;
  margin: 0 22px 20px;
  padding: 8px 11px;
  border-radius: 9px;
  color: #0b7469;
  background: #edf8f6;
  text-decoration: none;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  padding: 14px 24px 20px;
}

@media (max-width: 820px) {
  body.voice-console-page #caseActionsOverlay .case-workspace-modal {
    width: 100%;
    max-height: 100dvh;
    border-radius: 0;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary,
  body.voice-console-page #caseActionsOverlay .case-actions-detail,
  body.voice-console-page #caseActionsOverlay .case-actions-grid {
    padding-right: 12px;
    padding-left: 12px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.voice-console-page #caseActionsOverlay .performance-delivery-toolbar,
  body.voice-console-page #caseActionsOverlay .performance-delivery-audit {
    align-items: flex-start;
    flex-direction: column;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-support {
    grid-template-columns: 1fr;
  }
}

/* Compact Voice library aligned with the shared Uniforms list language. */
body.voice-console-page.staff-mode .main-header .hero-main {
  min-height: 86px;
  padding: 13px 18px;
}

body.voice-console-page.staff-mode .main-header h1 {
  margin-bottom: 4px;
  font-size: clamp(1.9rem, 3vw, 2.45rem);
}

body.voice-console-page.staff-mode .main-header #heroKicker {
  margin-bottom: 4px;
}

body.voice-console-page.staff-mode .main-header .user-badge {
  min-height: 38px;
}

body.voice-console-page.staff-mode .main-header .btn-outline {
  min-height: 40px;
}

body.voice-console-page #app .panel-nav .panel-head {
  min-height: 58px;
  padding: 11px 14px;
}

body.voice-console-page #app .panel-nav .panel-head h2 {
  font-size: clamp(1.4rem, 2vw, 1.75rem);
}

body.voice-console-page #app .queue-stream-bar {
  gap: 7px;
}

body.voice-console-page #app .queue-stream {
  min-height: 54px;
  padding: 9px 12px;
  border-radius: 10px;
}

body.voice-console-page #app .admin-queue-tools {
  padding: 5px;
  border-radius: 11px;
}

body.voice-console-page #app .queue-tab,
body.voice-console-page #app .queue-closed-trigger {
  min-height: 42px;
}

body.voice-console-page #app .list-controls {
  padding: 8px 10px;
  border-radius: 11px;
}

body.voice-console-page #app .list {
  padding: 7px;
  border-radius: 12px;
}

body.voice-console-page #app .mail-list-head {
  margin: -7px -7px 7px;
  padding: 9px 14px;
}

body.voice-console-page #app .mail-list {
  gap: 6px;
}

body.voice-console-page #app .mail-row,
body.voice-console-page #app .mail-row:nth-child(odd) {
  min-height: 66px;
  padding: 8px 10px;
  border-color: #b9dfd9;
  border-left: 4px solid #29ad9c;
  border-radius: 11px;
  background: rgba(255, 255, 255, .96);
  box-shadow: 0 4px 13px rgba(15, 89, 79, .04);
}

body.voice-console-page #app .mail-row.new-item:not(.selected) {
  border-color: #e6c77f;
  border-left-color: #e2a917;
  background: linear-gradient(100deg, #fffaf0 0%, #fff 36%);
}

body.voice-console-page #app .voice-queue-avatar {
  width: 38px;
  height: 38px;
  border-radius: 10px;
}

body.voice-console-page #app .mail-row-name,
body.voice-console-page #app .mail-row-title {
  font-size: .86rem;
}

body.voice-console-page #app .mail-row-date,
body.voice-console-page #app .mail-row-meta-text,
body.voice-console-page #app .mail-row-status-text,
body.voice-console-page #app .mail-row-assigned {
  font-size: .64rem;
}

body.voice-console-page #app .mail-row-col-assigned {
  display: grid;
  grid-template-columns: minmax(0, 1fr) 24px;
  align-items: center;
  gap: 7px;
}

body.voice-console-page #app .voice-queue-status-stack {
  min-width: 0;
  display: grid;
  justify-items: start;
  gap: 4px;
}

body.voice-console-page #app .voice-queue-open {
  color: #0a8f83;
  font-size: 1.55rem;
  font-weight: 900;
  line-height: 1;
}

@media (max-width: 720px) {
  body.voice-console-page.staff-mode .main-header .hero-main {
    min-height: 0;
    padding: 12px;
  }

  body.voice-console-page #app .mail-row-col-assigned {
    grid-template-columns: minmax(0, 1fr) 20px;
  }
}

/* Final Voice modal layer: one compact Uniforms-style workspace. */
body.voice-console-page #caseActionsOverlay {
  padding: 18px;
  background: rgba(7, 28, 34, .7);
  backdrop-filter: blur(7px);
}

body.voice-console-page #caseActionsOverlay .case-workspace-modal {
  width: min(1040px, calc(100vw - 36px));
  max-height: calc(100dvh - 36px);
  overflow: hidden;
  border: 1px solid #a9d9d1;
  border-radius: 18px;
  background: #f6fbfa;
  box-shadow: 0 30px 90px rgba(4, 38, 43, .34);
}

body.voice-console-page #caseActionsOverlay .modal-inner {
  gap: 0;
  padding: 0;
  background: #f6fbfa;
}

body.voice-console-page #caseActionsOverlay .modal-header {
  position: sticky;
  z-index: 8;
  top: 0;
  min-height: 94px;
  padding: 15px 18px;
  border: 0;
  background: linear-gradient(112deg, #0a4c51 0%, #0b6867 58%, #1aa795 100%);
  box-shadow: 0 7px 22px rgba(7, 73, 73, .13);
}

body.voice-console-page #caseActionsOverlay .case-workspace-kicker {
  margin-bottom: 3px;
  color: #6de0cf;
  font-size: .66rem;
  letter-spacing: .08em;
}

body.voice-console-page #caseActionsOverlay .modal-header .modal-title,
body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
  color: #fff;
}

body.voice-console-page #caseActionsOverlay .modal-header .modal-title {
  margin: 0;
  font-size: clamp(1.45rem, 2.5vw, 1.9rem);
  line-height: 1.05;
}

body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
  margin-top: 5px;
  opacity: .76;
}

body.voice-console-page #caseActionsOverlay .modal-header .btn-outline {
  min-width: 76px;
  min-height: 40px;
  border-color: rgba(255, 255, 255, .65);
  color: #103239;
  background: #fff;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary {
  padding: 12px 14px 0;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-card {
  gap: 10px;
  padding: 14px 15px;
  border: 1px solid #a9ddd5;
  border-left: 4px solid #1eaa98;
  border-radius: 13px;
  background: #fff;
  box-shadow: 0 5px 18px rgba(12, 88, 78, .06);
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-top h3 {
  margin: 2px 0 4px;
  font-size: clamp(1.15rem, 2vw, 1.45rem);
}

body.voice-console-page #caseActionsOverlay .case-actions-subject {
  margin-top: 9px;
  padding-top: 9px;
  font-size: .86rem;
  line-height: 1.35;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
  border-color: #c5e2de;
  border-radius: 10px;
  background: #c5e2de;
}

body.voice-console-page #caseActionsOverlay .case-actions-summary-meta span {
  min-width: 0;
  padding: 8px 10px;
  color: #314f53;
  background: #f7fbfa;
  font-size: .76rem;
  overflow-wrap: anywhere;
}

body.voice-console-page #caseActionsOverlay .case-actions-detail {
  padding: 10px 14px 0;
}

body.voice-console-page #caseActionsOverlay .case-workspace-document {
  overflow: hidden;
  border: 1px solid #c4dfdb;
  border-left: 4px solid #58cabb;
  border-radius: 13px;
  background: #fff;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .case-workspace-request {
  padding: 14px 16px;
}

body.voice-console-page #caseActionsOverlay .request-overview-card {
  gap: 10px;
  margin-top: 8px;
}

body.voice-console-page #caseActionsOverlay .request-note {
  font-size: .88rem;
  line-height: 1.48;
}

body.voice-console-page #caseActionsOverlay .case-workspace-support {
  grid-template-columns: minmax(0, 1.15fr) minmax(260px, .85fr);
  gap: 0;
  border-top: 1px solid #d5e8e5;
}

body.voice-console-page #caseActionsOverlay .case-workspace-timeline,
body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  min-height: 116px;
  padding: 13px 16px;
  border: 0;
  border-radius: 0;
  background: #fbfefd;
}

body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
  border-left: 1px solid #d5e8e5;
}

body.voice-console-page #caseActionsOverlay .case-actions-grid {
  gap: 9px;
  padding: 10px 14px 14px;
}

body.voice-console-page #caseActionsOverlay .ticket-form-field {
  padding: 11px 12px;
  border: 1px solid #c6e0dc;
  border-radius: 11px;
  background: #fff;
  box-shadow: none;
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
  position: sticky;
  z-index: 8;
  bottom: 0;
  margin: 0;
  padding: 11px 14px;
  border-top: 1px solid #c6dfdb;
  background: rgba(247, 252, 251, .96);
  backdrop-filter: blur(10px);
}

body.voice-console-page #caseActionsOverlay .modal-ticket-actions button {
  min-height: 40px;
}

@media (max-width: 720px) {
  body.voice-console-page #caseActionsOverlay {
    align-items: flex-end;
    padding: 0;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-modal {
    width: 100%;
    max-height: 94dvh;
    border-width: 1px 0 0;
    border-radius: 20px 20px 0 0;
  }

  body.voice-console-page #caseActionsOverlay .modal-header {
    min-height: 88px;
    padding: 13px 14px;
  }

  body.voice-console-page #caseActionsOverlay .modal-header .txt-muted {
    display: none;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary,
  body.voice-console-page #caseActionsOverlay .case-actions-detail,
  body.voice-console-page #caseActionsOverlay .case-actions-grid {
    padding-right: 9px;
    padding-left: 9px;
  }

  body.voice-console-page #caseActionsOverlay .case-actions-summary-meta {
    grid-template-columns: repeat(2, minmax(0, 1fr));
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-support {
    grid-template-columns: 1fr;
  }

  body.voice-console-page #caseActionsOverlay .case-workspace-conversation {
    border-top: 1px solid #d5e8e5;
    border-left: 0;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions {
    display: grid;
    grid-template-columns: repeat(2, minmax(0, 1fr));
    gap: 8px;
    padding: 9px;
  }

  body.voice-console-page #caseActionsOverlay .modal-ticket-actions > *:only-child {
    grid-column: 1 / -1;
  }
}