:root {
  --primary-accent: #5f82e6;
  --primary-accent-strong: #4767c7;
  --primary-accent-soft: #edf3ff;
  --primary-glow: rgba(95, 130, 230, 0.24);
  --secondary-accent: #72c6aa;
  --secondary-accent-strong: #4ca384;
  --secondary-glow: rgba(114, 198, 170, 0.22);

  --bg-dark-deep: #081321;
  --bg-dark-soft: #102136;
  --card: rgba(255, 255, 255, 0.94);
  --card-2: #f6f8fc;
  --card-strong: #ffffff;
  --card-muted: rgba(246, 248, 252, 0.88);
  --border: #dde6f2;
  --border-strong: #c8d5e7;

  --text-primary: #1b2940;
  --text-secondary: #6b7a92;
  --text-soft: #4b5b76;

  --danger-color: #b84242;
  --danger-bg: rgba(248, 113, 113, 0.12);
  --danger-border: rgba(184, 66, 66, 0.24);
  --ok: #1f8b64;
  --ok-bg: rgba(114, 198, 170, 0.14);
  --ok-border: rgba(114, 198, 170, 0.3);

  --shadow-lg: 0 30px 80px rgba(8, 18, 34, 0.28);
  --shadow-md: 0 22px 56px rgba(8, 18, 34, 0.18);
  --shadow-sm: 0 12px 28px rgba(8, 18, 34, 0.08);
  --radius-xl: 30px;
  --radius-lg: 22px;
  --radius-md: 16px;
  --radius-sm: 12px;
}

html {
  min-height: 100%;
  color-scheme: light;
  background: var(--bg-dark-deep);
}

* {
  box-sizing: border-box;
}

body {
  margin: 0;
  min-height: 100vh;
  min-height: 100svh;
  color: var(--text-primary);
  background:
    linear-gradient(90deg, rgba(8, 19, 33, 0.84) 0%, rgba(8, 19, 33, 0.52) 44%, rgba(8, 19, 33, 0.2) 100%),
    radial-gradient(circle at 18% 12%, rgba(95, 130, 230, 0.16), transparent 28%),
    radial-gradient(circle at 84% 10%, rgba(114, 198, 170, 0.12), transparent 26%),
    url("/walker-index/walker-index.jpg") center center / cover no-repeat fixed;
  font-family: Aptos, "Segoe UI", Inter, system-ui, sans-serif;
}

a {
  color: var(--primary-accent-strong);
}

.bg-glow {
  position: fixed;
  inset: 0;
  background:
    linear-gradient(180deg, rgba(8, 19, 33, 0.08), rgba(8, 19, 33, 0.24)),
    radial-gradient(circle at 14% 8%, var(--primary-glow) 0%, transparent 24%),
    radial-gradient(circle at 88% 12%, var(--secondary-glow) 0%, transparent 24%);
  pointer-events: none;
  z-index: -1;
}

.fade-in {
  animation: fadeIn 0.35s ease;
}

@keyframes fadeIn {
  from {
    opacity: 0;
    transform: translateY(10px);
  }
  to {
    opacity: 1;
    transform: translateY(0);
  }
}

.txt-muted {
  color: var(--text-secondary);
}

.small {
  font-size: 0.8rem;
}

img {
  max-width: 100%;
  height: auto;
  display: block;
}

.logo-link {
  display: inline-flex;
  align-items: center;
  text-decoration: none;
  flex: 0 0 auto;
}

input,
textarea,
select,
button {
  font: inherit;
}

input,
textarea,
select {
  width: 100%;
  padding: 13px 14px;
  border-radius: var(--radius-md);
  border: 1px solid var(--border);
  background: #f7f9ff;
  color: var(--text-primary);
  outline: none;
  appearance: none;
  box-shadow: inset 0 1px 0 rgba(255, 255, 255, 0.65);
}

select {
  background-image:
    linear-gradient(45deg, transparent 50%, #6b7a92 50%),
    linear-gradient(135deg, #6b7a92 50%, transparent 50%);
  background-position:
    calc(100% - 18px) calc(50% - 2px),
    calc(100% - 12px) calc(50% - 2px);
  background-size: 6px 6px, 6px 6px;
  background-repeat: no-repeat;
  padding-right: 34px;
}

input::placeholder,
textarea::placeholder {
  color: #95a2b7;
}

input:focus,
textarea:focus,
select:focus {
  border-color: rgba(95, 130, 230, 0.72);
  box-shadow:
    0 0 0 4px rgba(95, 130, 230, 0.14),
    inset 0 1px 0 rgba(255, 255, 255, 0.7);
}

input:-webkit-autofill,
textarea:-webkit-autofill,
select:-webkit-autofill {
  -webkit-text-fill-color: var(--text-primary) !important;
  -webkit-box-shadow: 0 0 0 1000px #f7f9ff inset !important;
  box-shadow: 0 0 0 1000px #f7f9ff inset !important;
  transition: background-color 9999s ease-in-out 0s;
}

.btn-primary,
.btn-outline,
.btn-link,
.btn-ghost,
.btn-danger,
.btn-logout {
  min-height: 44px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 8px;
  border-radius: 14px;
  padding: 11px 16px;
  font-weight: 900;
  letter-spacing: -0.01em;
  text-decoration: none;
  cursor: pointer;
  transition:
    transform 0.18s ease,
    box-shadow 0.18s ease,
    border-color 0.18s ease,
    background 0.18s ease;
}

.btn-primary {
  border: none;
  color: #ffffff;
  background: linear-gradient(135deg, var(--primary-accent), var(--primary-accent-strong));
  box-shadow: 0 16px 32px rgba(95, 130, 230, 0.22);
}

.btn-outline,
.btn-link,
.btn-ghost,
.btn-logout {
  border: 1px solid var(--border);
  color: var(--primary-accent-strong);
  background: rgba(255, 255, 255, 0.84);
  box-shadow: var(--shadow-sm);
}

.btn-danger {
  border: 1px solid rgba(184, 66, 66, 0.2);
  color: #ffffff;
  background: linear-gradient(135deg, #d36565, #b84242);
  box-shadow: 0 14px 28px rgba(184, 66, 66, 0.18);
}

.btn-primary:hover,
.btn-outline:hover,
.btn-link:hover,
.btn-ghost:hover,
.btn-danger:hover,
.btn-logout:hover {
  transform: translateY(-1px);
}

.btn-primary:hover {
  box-shadow: 0 18px 34px rgba(95, 130, 230, 0.26);
}

.btn-outline:hover,
.btn-link:hover,
.btn-ghost:hover,
.btn-logout:hover {
  border-color: rgba(95, 130, 230, 0.28);
  background: #ffffff;
}

.badge,
.tag {
  min-height: 28px;
  display: inline-flex;
  align-items: center;
  gap: 6px;
  padding: 5px 10px;
  border-radius: 999px;
  border: 1px solid #dce6ff;
  background: var(--primary-accent-soft);
  color: var(--primary-accent-strong);
  font-size: 0.73rem;
  font-weight: 900;
  letter-spacing: 0.04em;
  text-transform: uppercase;
}

.badge.accent {
  background: #edf9f4;
  border-color: #caecdf;
  color: var(--secondary-accent-strong);
}

.badge.new {
  color: #5a7e00;
  background: #f4fad9;
  border-color: #deec9f;
}

.badge.status-pill {
  background: #edf3ff;
  border-color: #d4def7;
}

.badge.status-new {
  color: #5f82e6;
}

.badge.status-assigned {
  color: #a86723;
  background: #fff0e1;
  border-color: #f6dbc0;
}

.badge.status-in_progress {
  color: #1073a1;
  background: #e7f8ff;
  border-color: #cae8f6;
}

.badge.status-answered {
  color: #1f8b64;
  background: #eaf8f1;
  border-color: #caecdf;
}

.badge.status-closed {
  color: #7a889f;
  background: #f1f4fa;
  border-color: #dce3ef;
}

.badge.cat-schedule { color: #3569df; background: #ebf3ff; border-color: #cfddff; }
.badge.cat-field { color: #1c8b63; background: #eaf8f1; border-color: #cbeedd; }
.badge.cat-hr { color: #7b4fb6; background: #f3ebff; border-color: #e1d1ff; }
.badge.cat-dispatch { color: #a86723; background: #fff0e1; border-color: #f7d8bb; }
.badge.cat-other { color: #6b7280; background: #f4f6fb; border-color: #dde3ef; }
.badge.cat-payroll { color: #a03333; background: #ffeded; border-color: #f3c9c9; }
.badge.cat-safety { color: #0f8b82; background: #e7faf7; border-color: #c9ece7; }
.badge.cat-equipment { color: #4b5ad2; background: #edf0ff; border-color: #d3d8ff; }
.badge.cat-it { color: #1073a1; background: #e7f8ff; border-color: #c9e9f7; }
.badge.cat-training { color: #9a7800; background: #fff8d9; border-color: #f3e6a3; }
.badge.cat-benefits { color: #6a41c3; background: #f2edff; border-color: #ddd0ff; }
.badge.cat-facilities { color: #588518; background: #effadc; border-color: #dcedb9; }
.badge.cat-uniforms { color: #a63d68; background: #ffedf4; border-color: #f7d0df; }
.badge.cat-incidents { color: #a23434; background: #fff0f0; border-color: #f3d2d2; }
.badge.cat-infractions { color: #9e2f2f; background: #fff0f0; border-color: #f0cbcb; }
.badge.cat-performance { color: #5a7e00; background: #f4fad9; border-color: #deec9f; }

.alert,
.notice {
  border-radius: 18px;
  padding: 12px 14px;
  font-weight: 800;
  border: 1px solid var(--border);
  background: #ffffff;
}

.alert-error {
  border-color: var(--danger-border);
  background: var(--danger-bg);
  color: var(--danger-color);
}

.alert-ok {
  border-color: var(--ok-border);
  background: var(--ok-bg);
  color: var(--ok);
}

.notice {
  display: none;
  border-color: var(--ok-border);
  background: rgba(114, 198, 170, 0.1);
  color: var(--ok);
}

.notice-error {
  border-color: var(--danger-border);
  background: var(--danger-bg);
  color: var(--danger-color);
}

.bubble {
  border: 1px solid var(--border);
  background: #ffffff;
  border-radius: 20px;
  padding: 16px;
}

.bubble .meta {
  color: var(--text-secondary);
  font-weight: 800;
  font-size: 0.85rem;
}

.bubble .msg {
  margin-top: 8px;
  color: var(--text-soft);
  line-height: 1.68;
  white-space: pre-wrap;
  word-break: break-word;
}

.ticket-code,
.ticket-eyebrow,
.eyebrow,
.panel-kicker,
.hero-side-kicker,
.user-label {
  color: var(--primary-accent-strong);
  font-size: 0.73rem;
  font-weight: 900;
  letter-spacing: 0.08em;
  text-transform: uppercase;
}

.ticket-code {
  display: inline-flex;
  align-items: center;
  padding: 6px 10px;
  border-radius: 999px;
  background: var(--primary-accent-soft);
  border: 1px solid #dce6ff;
}

.row {
  display: flex;
  align-items: center;
  gap: 10px;
  flex-wrap: wrap;
}

.sep {
  border: 0;
  border-top: 1px solid var(--border);
  margin: 16px 0;
}

.modal-overlay {
  position: fixed;
  inset: 0;
  z-index: 90;
  display: none;
  align-items: center;
  justify-content: center;
  padding: 18px;
  background: rgba(8, 19, 33, 0.42);
  backdrop-filter: blur(18px);
}

.modal {
  width: min(100%, 780px);
  max-height: min(88vh, 840px);
  border-radius: 28px;
  box-shadow: var(--shadow-lg);
  overflow: hidden;
}

.modal.modal-compact {
  width: min(100%, 620px);
}

.modal.modal-wide {
  width: min(100%, 920px);
}

.modal-inner {
  display: grid;
  gap: 14px;
  overflow: auto;
  max-height: inherit;
  padding: 22px;
  background: rgba(255, 255, 255, 0.96);
  border: 1px solid rgba(255, 255, 255, 0.76);
}

.modal-header {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  gap: 14px;
}

.modal-title {
  margin: 0;
  color: var(--text-primary);
  font-size: 1.4rem;
  letter-spacing: -0.03em;
}

.timeline-grid {
  display: grid;
  grid-template-columns: repeat(5, minmax(88px, 1fr));
  gap: 10px;
  overflow-x: auto;
  padding-bottom: 4px;
  scrollbar-width: none;
}

.timeline-grid::-webkit-scrollbar {
  display: none;
}

.step {
  min-width: 88px;
  display: grid;
  gap: 8px;
}

.step-top {
  display: flex;
  align-items: center;
  gap: 8px;
}

.step-line {
  flex: 1 1 auto;
  height: 3px;
  border-radius: 999px;
  background: #dbe3f1;
}

.step:last-child .step-line {
  display: none;
}

.step .dot {
  width: 12px;
  height: 12px;
  border: 2px solid #c5cfde;
  border-radius: 999px;
  background: #ffffff;
  box-shadow: 0 0 0 3px rgba(237, 243, 255, 0.92);
}

.step-copy {
  display: grid;
  gap: 2px;
}

.step .label {
  color: #4d5d79;
  font-size: 0.7rem;
  font-weight: 900;
  letter-spacing: 0.06em;
  text-transform: uppercase;
  line-height: 1.2;
}

.step .date {
  color: var(--text-secondary);
  font-size: 0.72rem;
  line-height: 1.35;
  min-height: 2.8em;
}

.step.active .dot {
  border-color: var(--primary-accent);
  background: var(--primary-accent);
}

.step.active .label {
  color: var(--primary-accent);
}

.step.active .step-line {
  background: rgba(95, 130, 230, 0.32);
}

.step.done .dot {
  border-color: var(--secondary-accent);
  background: var(--secondary-accent);
}

.step.done .label {
  color: var(--secondary-accent-strong);
}

.step.done .step-line {
  background: rgba(114, 198, 170, 0.64);
}

.thread {
  display: grid;
  gap: 10px;
}

.thread-mail-item {
  display: grid;
  grid-template-columns: 42px minmax(0, 1fr);
  gap: 12px;
  align-items: start;
  padding: 14px;
  border: 1px solid var(--border);
  border-radius: 18px;
  background: #f9fbff;
}

.thread-mail-avatar {
  width: 42px;
  height: 42px;
  display: inline-flex;
  align-items: center;
  justify-content: center;
  border-radius: 14px;
  color: #ffffff;
  background: linear-gradient(135deg, var(--primary-accent), var(--secondary-accent));
  font-size: 0.82rem;
  font-weight: 900;
  letter-spacing: 0.04em;
}

.thread-mail-content {
  min-width: 0;
  display: grid;
  gap: 8px;
}

.thread-mail-header {
  display: flex;
  align-items: center;
  gap: 6px 12px;
  flex-wrap: wrap;
}

.thread-mail-author {
  color: var(--text-primary);
  font-size: 0.94rem;
}

.thread-mail-date {
  color: var(--text-secondary);
  font-size: 0.78rem;
  font-weight: 800;
}

.thread-mail-copy {
  color: var(--text-soft);
  line-height: 1.72;
  white-space: pre-wrap;
  word-break: break-word;
}

@media (max-width: 760px) {
  body {
    background-position: center top;
  }

  .modal-overlay {
    padding: 12px;
  }

  .modal-inner {
    padding: 18px;
  }

  .timeline-grid {
    grid-template-columns: repeat(5, minmax(104px, 1fr));
  }
}